Brett was Very knowledgeable,explained everything, in terms I understood. Very professional. Kind and understanding.
This company did an amazing job on my car. They were very professional and explained everything that they were going to do. I... read moreThis company did an amazing job on my car. They were very professional and explained everything that they were going to do. I would definitely recommend them to anyone in need!! read less
Excellent Customer Service, Extremely Knowledgeable, Excellent up to date status on your vehicle while being repaired, Recommended to all who need work done to there vehicle.
So let me start off with that I’ve never been in an accident before and I ended up hitting a deer. Nothing too major but... read moreSo let me start off with that I’ve never been in an accident before and I ended up hitting a deer. Nothing too major but I had no idea where to even start. I did some research and Total Care seemed like the best option especially because they work with Mastria and that’s where I bought my car. I called and talked to Brett who literally took 10-15 minutes on the phone and explained every last detail of how it works and answered every one of my questions.I dropped my car off and again he walked me through everything. Walked around the car to go over it all and I was on my way. Some parts took awhile to come in (no fault of their own. Covid backed up everything) but Brett was always keeping me in the loop to the status of my car. When he said he thought it would be done, boom that exact day he called and said it was all set. Went there and again, he went through every single thing they did and why. They leave no stone unturned and I’ve honestly never had better customer service from ANYWHERE. Most importantly my car came out PERFECT. They fixed everything and looks like the day I bought it. I can not recommend Brett and the guys enough from Total Care. They guarantee their work for life and stand by their product. 5 stars in every aspect. read less
I brought my F250 work truck to Total Auto Care tohave it fixed after an accident. I found them tobe very thorough and I was... read moreI brought my F250 work truck to Total Auto Care tohave it fixed after an accident. I found them tobe very thorough and I was given a time frame ofwhen the work would be done. I received updatesof the progress during the week. When I got the truckback the bodywork was flawless, like it never even happened. I would highly recommend Jack and hiscrew for your accident repair! read less
Great customer service. Amazing results. Highly recommend
These guys are Pros! Fully restored my 2017 Kia Sorento back to brand new condition after a fender bender. Absolutely beautiful work.... read moreThese guys are Pros! Fully restored my 2017 Kia Sorento back to brand new condition after a fender bender. Absolutely beautiful work. Shop is clean organized and efficient. My car was ready a full 6 days early! Many thanks to Jack L. and Brett B. for their helpfulness and transparency with working with my Insurance Company. I would highly recommend Total Care Accident Repair for your Auto body repairs. They were friendly, helpful, and professional and ensure quality results. read less
I was very impressed with Total Care from the very first phone call I made. I was treated with kindness and respect. They were up... read moreI was very impressed with Total Care from the very first phone call I made. I was treated with kindness and respect. They were up front about how long the process would take. They did an amazing job on my car and the car was returned to me as promised. The entire staff was courteous and just a pleasure to work with. I would highly recommend them if you need auto body work for your car. read less
The people at Total Care were very professional, polite and helpful. We were in an accident and brought our van there for body work. Jack... read moreThe people at Total Care were very professional, polite and helpful. We were in an accident and brought our van there for body work. Jack gave me a tour of the shop and explained how everything worked. Due to extra damage that was found our insurance company decided to total our van. Jack and the crew helped and guided us on what to do and say to make sure the insurance company didnt try and take advantage of us, which they were. Thanks to the caring and professional guidance we were able to get more than what insurance company was trying to offer. I absolutely recommend them for any work and their genuine care for their customers. read less
I had a wonderful experience with Total Care Accident Repair. Brian was very attentive to what I needed fixed after a fender bender and... read moreI had a wonderful experience with Total Care Accident Repair. Brian was very attentive to what I needed fixed after a fender bender and went above and beyond to find parts within my budget. My car looks fantastic. You'd never know I was in an accident.He also took the time to explain each line item in my bill, in a professional and respectful manner. Some auto shops try to take advantage of people that they think won't understand what's required to keep a car running and repair them e (often targeting women) but that was the complete opposite of my experience with Total Care Accident Repair. Well done!!! read less
