Amazing experience! The work that the auto shop was impeccable. Customer service is was absolute satisfaction! Brett and Brian took very good... read moreAmazing experience! The work that the auto shop was impeccable. Customer service is was absolute satisfaction! Brett and Brian took very good care with a peace of mind of any updates on my car with ease. Highly recommend any in need of auto work! The state of Massachusetts should definitely change the labor rate for top notch skilled technicians. 5 🌟 read less
Great customer service!
I recommend this place. Brian is very professional. He explained all the details before and after the work was done. Also the... read moreI recommend this place. Brian is very professional. He explained all the details before and after the work was done. Also the rest of the team very professional. They didn't hesitate to answer all my questions. Very happy with the work they performed.Services: Painting, Body & Trim read less
I was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of... read moreI was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of the way. They updated me and explained everything every step of the way. And most importantly, my car looks AMAZING. The staff is super friendly and very professional. I highly recommend this shop.Services: Painting, Body & Trim read less
They make your car look like the accident never happened. Very good customer service too!!!
These guys are great; they deserve 10 stars but we can only use 5. The quality of the service is above and beyond. I fully... read moreThese guys are great; they deserve 10 stars but we can only use 5. The quality of the service is above and beyond. I fully recommend people to use their service and you will be fully satisfied!Services: Painting, Body & Trim read less
Excellent work. Car looks like new. They have great difficulty telling you when to expect your car to be complete and keep extending the date.... read moreExcellent work. Car looks like new. They have great difficulty telling you when to expect your car to be complete and keep extending the date. Work is outstanding though. Good as long as you don't need your car back anytime soon. read less
Super knowledgable and professional. Very thorough.
While I always refer to them when choosing a provider , I don’t often leave online reviews. Like most people, I guess, I only take... read moreWhile I always refer to them when choosing a provider , I don’t often leave online reviews. Like most people, I guess, I only take the time if the service and quality was terrible or if they really knocked it out of the park. My experience with Total Care was definitely a home run. We chose them primarily because they were factory certified by our trucks manufacturer and given that the vehicle was less than a year old, we wanted the highest quality repair. Total Care delivered on their promise to make the truck look “awesome”. The repair, while not extensive, did involve cutting an entire large body panel off and replacing it. I was a little terrified that the truck would look like one of those cars we’ve all seen, where the color of one door or fender just isn’t quite perfect. Not this time. It’s flawless. No way to tell it was repaired at all. The job was completed earlier than promised, Brett called me every couple days with updates, and they took care of all the red tape with the insurer. If I had any criticism, it would be that I felt like their business model is to pad the bill a little to wring every dollar out of the insurance company by adding extra labor charges to the bill, or replacing moldings, hardware etc. that could be reused. $37 for a fuel cap. Insurance is a scam anyway so I’m glad to see someone benefit from the premiums I pay. I’d be angry if I was paying out of pocket and wasn’t responsible for only my deductible. read less
I have never been to a more professional auto body shop.... The work is always done right and it shows off the amount of pride... read moreI have never been to a more professional auto body shop.... The work is always done right and it shows off the amount of pride that they put into every job.... The only people I trust with my car, hands down. read less
