Reviews

Total Care Accident Repair in Raynham did an AMAZING job repairing my car when someone rear ended me. They were so professional, courteous and helpful beyond belief! I 100% would recommend them to anyone needed repair work done on their car! I am definitely a happy customer!

I appreciated so much how willing Total Care was to actually take total care of the needs of my car and me. They were willing to contact the insurance company as needed and the rental car company which took a burden off of me. The work they did on my car was more than adequate, and they were good to explain after all the repairs were finished. I very highly recommend them.

Total Care did an unbelievable job on my truck. Made my stupid mistake go away. My truck looks brand new again. Can't thank them enough. I highly recommend them for your auto body needs.

This business totally gets "customer service" and did a perfect restoration to the damaged door of my 2 month old new car. I am so pleased with the quality of the work and how they kept me fully informed along the way as the repair was completed. Their initial estimated timeframe ended up being precise. A rental car awaited me upon my arrival to drop off my car, and Brett provided a detailed description of the work that would take place on my car. I immediately knew I would be very satisfied with the result, and in fact I was. This business possesses deep knowledge and commitment to quality. I will recommend them to anyone and everyone.

Everyone here is AMAZING. I’ve never had such a positive experience with an auto shop. My family and I will never go anywhere else again. Brian took incredible, thoughtful care of us. They really care about the customer and are extremely involved and knowledgeable throughout repairs or whatever you need. I could not recommend this shop more. Check them out! You will not regret it.

Can’t say enough good things about Total Care accident repair service. The customer care experience is as good as it gets. Brian and the entire team have a level of Technical expertise, competence, and genuine concern for the customers best interest , that is truly unique in the Collision repair industry. If you want a quality repair and a first class, customer service experience Total Care is the place to go!

Janice, Evelyn & Brett were great! They were all super helpful, professional and patient. They answered any questions I had and walked me through the whole process of what I should expect while my car was getting repaired. The team made sure to keep me up to date on the progress of the repairs and made me feel comfortable asking any questions I had. This was my first time doing business with them and I will continue to go to them. I would recommend them to everyone. 😊

These guys did an excellent job repairing my bumper after a fender bender. The process couldn’t have been more hassle free. They took care of everything from working with the insurance to coordinating with the nearby dealership to get sensors recalibrated. They were able to get OEM parts too. They are pricey and it took a few more days than I’d have liked to get the job done but it was worth it because they did such a thorough job. They are experienced in and knowledgeable about working with different insurance companies, and they do quality work. Car came out looking good as new and nice and clean. Staff were also very professional and courteous.

I had a bumper replaced here after getting rear ended. Total care actually did a great job. My issue arose when I asked Total Care to do some additional work on my car after a different repair shop botched some work. I asked Brian at Total Care to take a look at my car and he refused and said he did not want my car on his lot. Apparently because I asked his team to be careful not to scratch my car when they previously replaced my bumper, Brian no longer wants my business. Brian also said he did not want to work on my car because he is on the board of a certification organization and worried about the optics of repairing another shops botched work.After nothing but professional and polite interactions with Brian and his team, and satisfaction with the bumper replacement, I am no longer welcome at Total Care because I politely asked his team to be careful not to scratch my new car and because Brian would rather play politics.Additionally, I found out this morning that my business is no longer welcome at Mastria Subaru, the dealership up the street from Total Care that i have been having service done at for years. I was not given a reason for this, so I can only assume Brian from Total Care spoke to them and told them not to work on my car. This unprofessional and slanderous behavior is completely unacceptable. I advise anyone with standards not to bring their car to Total Care, as it seems Brian only want customers with no standards and is more concerned with optics/politics than doing his job. If you do have standards and bring your car here, be prepared to be conspired against, slandered, and banished from Total Care and affiliated Subaru dealerships. Very disappointing and shameful behavior.

I’m so happy with the service at Total Care Accident Repair! The entire process was smooth, fast, and professional. My car looked like new when I picked it up—even cleaned inside and out after the repair! I really appreciated that the price was discussed upfront and everything went exactly as expected. The crew was awesome—easygoing, friendly, and great to work with. Overall, a fantastic experience. Highly recommend!