Auto Body Shop &
Collision Repair Experts
Serving Raynham, Taunton, Middleboro, Bridgewater, Lakeville, the South Coast & South Shore
Choose the Repair Shop that Works For You
Our trained staff will manage the claim process for you and we will keep you informed along the way by:
- Scheduling your repair appointment
- Coordinating the towing of your vehicle
- Providing rental car assistance
- Managing your insurance claim
- Providing timely updates as to the status of your repair
With years of great service behind us, you can relax as our highly trained team works to put your vehicle back on the road again.
What you can expect from Total Care Accident Repair Service
After an accident, the last thing you want is any more surprises. To that end, Total Care Accident Repair can assure you a safe repair performed to manufacturer’s specifications by an I-CAR Platinum Level Technician in a shop with state-of-the-art equipment.
Where you might be surprised is with our service. You can expect a friendly, knowledgeable staff to manage your claim, answer your questions and keep you posted on the status of your repair. If that’s not enough, Total Care Accident Repair provides a lifetime written warranty, so you have peace of mind once you get your vehicle back
This was my second visit to TCAR and the work is exceptional! I felt the communication for updates and follow... read moreThis was my second visit to TCAR and the work is exceptional! I felt the communication for updates and follow through in the beginning were a bit lacking compared to my first experience but once Brian and Brett stepped in they were wonderful. My car looks brand new again and I highly recommend TCAR. read lessTania Carosi9/29/2023I'm very happy with the work done to my vehicle. The Customer Service and workmanship was top notch!!Anna Cabral9/22/2023Excellent service and communication!Cathy Chace9/22/2023- Total care is top notch if your car needs repairs if your in an accident .. staff goes above and... read moreTotal care is top notch if your car needs repairs if your in an accident .. staff goes above and beyond to help you in every aspect from having car rental there when you drop your car off to be repaired to always keeping u informed on how long the process of repairing your car will take .. My car looks amazing and cannot tell it was in an accident looks brand new .. highly recommend them to anyone who needs repairs from an accident read lesskim mcclung9/06/2023Total Care is top-notch professional, friendly service! We've never had to worry once we drop the car off. You are... read moreTotal Care is top-notch professional, friendly service! We've never had to worry once we drop the car off. You are in great hands and they keep you updated along the way. Thank you Total Care! read lessMichelle Davies8/06/2023Can not recommend enough. Total care is exactly as their name says they care. They care not only about their... read moreCan not recommend enough. Total care is exactly as their name says they care. They care not only about their work, they care about you. Their work is flawless, my truck looks as if I had just purchased it. Amazing place with amazing people. read lessEthan Robinson8/06/2023
- “Total Care”…their name exemplifies the way they conduct business. These guys go above and beyond in customer satisfaction and experience... read more“Total Care”…their name exemplifies the way they conduct business. These guys go above and beyond in customer satisfaction and experience and are experts at what they do. This is my third time working with Brian and team and I would never go anywhere else. I’ve dealt with other shops and never had anywhere near the service or results. Big or small they make you feel like you are their only customer and go out of their way to work with you. Great people, great results! Highly recommend! read lessChris G8/06/2023Excellent service. They did a great job on my car and it looks great. Extremely happy and would highly recommend... read moreExcellent service. They did a great job on my car and it looks great. Extremely happy and would highly recommend to anyone looking for auto body work being done for your car. Excellent customer service too. Brian and the other guys went above and beyond during the whole process and made it as easy and stress free that it can be. If I ever need auto body work again I will 100% be coming back here. read lessdylan marten8/06/2023Brian and the staff at Total Care were a huge help in my truck repairs. They kept me updated at... read moreBrian and the staff at Total Care were a huge help in my truck repairs. They kept me updated at all times and dealt with my insurance which can be a headache. Most importantly when they returned my truck it was beautifully detailed. I’m very happy with the repairs and will go back if I ever have to, and will also recommend to my friends. read lessMike Strazik7/01/2023
- The team at Total Care is extremely professional, patient, and kind. They informed me step-by-step of current issues and any... read moreThe team at Total Care is extremely professional, patient, and kind. They informed me step-by-step of current issues and any issues that may arise. There is always someone readily available to answer any questions that you may have. Overall, I’ve had a pleasant experience with Total Care. read lessMicole Baptiste7/01/2023It’s the little details that matter and Total Care took care of my car. Even going as far as replacing... read moreIt’s the little details that matter and Total Care took care of my car. Even going as far as replacing the plate frame that was damaged in the crash. read lessElder Alves7/01/2023The staff at Total Care Accident Repair were incredibly professional, friendly, and understanding. The work they did on my truck... read moreThe staff at Total Care Accident Repair were incredibly professional, friendly, and understanding. The work they did on my truck was nothing shy of perfection. My truck looked better leaving their shop than when I drove it off the lot brand new. I would give a 6 star review if I could. read lessJoseph Hak7/01/2023
- I found Total Care to be very helpful in a stressful situation. They advised and guided me through the situation,... read moreI found Total Care to be very helpful in a stressful situation. They advised and guided me through the situation, communicating clearly and fully throughout in regards to what they were doing, waiting for, and expecting, calling to keep me posted regularly. While I hope to not need their services again anytime soon, I wouldn't hesitate to trust them with my vehicles if I do. read lessEdward M6/06/2023Total Care staff made the repairs to my car after an accident. The quality of the work performed was unsurpassed.... read moreTotal Care staff made the repairs to my car after an accident. The quality of the work performed was unsurpassed. Every detail was handled with top quality labor and materials. The staff was courteous, kind and very helpful walking me through the total process to completion. Brian saved me money by supplying OEM parts even though the insurance only allowed for used or aftermarket parts. Everything about the process was a pleasure with the staff at Total Care. Definitely recommend them for anyone looking for collision repair and painting. read lessPaul Vohnoutka6/06/2023Brian and team provided top notch customer service. My vehicle was in an automobile accident and had significant front end... read moreBrian and team provided top notch customer service. My vehicle was in an automobile accident and had significant front end damage. Brian was super helpful with assisting with filing a claim with the insurance company and moving the claim along to get my vehicle back to me as soon as possible. I will definitely recommend Total Care Accident Repair to family and friends. read lessWendy Silveira6/06/2023
- AWESOME! This company was awesome from start to finish. They made sure everything got taken care of. EVERYTHING. I would... read moreAWESOME! This company was awesome from start to finish. They made sure everything got taken care of. EVERYTHING. I would recommend this company for anything and will be using them in the future if I am in another accident. 100% SATISFACTION! read lessChris Scopp6/06/2023Absolute best service & people!! Evelyn was superb, friendly & fun. They took me in immediately, called & kept me... read moreAbsolute best service & people!! Evelyn was superb, friendly & fun. They took me in immediately, called & kept me totally informed about everything, also my car was ready even early than they anticipated. Excellent job. I have recommended them to friends & they received same great service. My husband went thru another company & he is so sorry. 4 months later, he is still waiting for it to even get a call back. Everyone is Top Notch!!! 10 stars! read lessMary Jane Sirois6/06/2023I cannot express how thankful we are for Brian Bernard and the team at Total Care. My Fiance and I... read moreI cannot express how thankful we are for Brian Bernard and the team at Total Care. My Fiance and I were in an accident on 495 and thankfully sent it here. Brian has gone above and beyond in guiding us on the process as neither of us are familiar with the accident process. Brian truly cared about our experience and provided us with materials that indicated the insurance company was offering us below average for our vehicle. Because of Brian and his help, we provided that information to the insurance company and were offered $3,000 more. He had our best interest and that is something rare... I will undoubtedly bring not only my vehicle exclusively here first, but I have also recommended it to everyone that experiences vehicle issues. Thank you, Brian! read lessRyan Mara5/06/2023
- I highly recommend total care. They did an excellent job on my car. Responsible and dedicated team. Shout out to... read moreI highly recommend total care. They did an excellent job on my car. Responsible and dedicated team. Shout out to Brian and Brett. read lessRuth Fontaine5/06/2023I couldn’t be happier with total care accident repair, I used them after being in an accident. They went above... read moreI couldn’t be happier with total care accident repair, I used them after being in an accident. They went above and beyond on my 2021 kia sorento. Their customer service was amazing ! I highly recommend using them read lessAbby Campbell5/06/2023Excellent body work At! Cleaned and detailed the car when they were done! Very quick at ordering your parts!!They even... read moreExcellent body work At! Cleaned and detailed the car when they were done! Very quick at ordering your parts!!They even handled my pick up and drop off for the rental right there at the Auto body shop I didn't have to do anything or any running around. It was unbelievable! I would tell anybody to go there! I had the car back within two weeks read lessDave “Starchildace” whowantstoknow5/06/2023
- Got an estimate quickly without any hassle or troubles. I would trust them to handle my insurance claim.Funkingonuts4/06/2023Very nice staff, very attentive and explanatory. Thank you so much for helping me out and making my car look... read moreVery nice staff, very attentive and explanatory. Thank you so much for helping me out and making my car look even better than when I bought it ! read lessArianna Lynn4/06/2023Brought my truck in for an estimate but ended up leaving my truck there to be fixed. Awesome communication from... read moreBrought my truck in for an estimate but ended up leaving my truck there to be fixed. Awesome communication from the employees and the status of my vehicle. thank you for making the process super easy! read lessGuffaw “Guffaw”4/06/2023
- This place is amazing! They were extremely helpful, kept in touch with updates and their work is 100% spot on.... read moreThis place is amazing! They were extremely helpful, kept in touch with updates and their work is 100% spot on. Great shop with great people! Can't say enough! read lessLisa Amaral3/06/2023They repaired 2 cars for me from an auto accident and the cars look amazing. I would never use any... read moreThey repaired 2 cars for me from an auto accident and the cars look amazing. I would never use any one else!! read lessDerek Solomon3/06/2023To say that these guys go "above and beyond" is truly an understatement. They do excellent autobody work however the... read moreTo say that these guys go "above and beyond" is truly an understatement. They do excellent autobody work however the level of professionalism and customer service that they provide is absolutely unheard of in this industry. Look no further - you've found your new shop... read lessB2/06/2023
- Total Care provided excellent service and repair of our vehicle after a collision. We had an accident approximately 120 miles... read moreTotal Care provided excellent service and repair of our vehicle after a collision. We had an accident approximately 120 miles from our home and used Total Care for the repair. Their service and communication with us throughout the process was superb. It is worrisome to have this happen so far from our home and have to rely on someone over 100 miles away. However, they made the process easy and worked with our insurance carrier to complete the repairs as promised. We Highly recommend Total Care. Joan and Tim. read lessTim Barnard2/06/2023Amazing experience from start to finish! Incredible communication and updates as my vehicle went through the repair process and a... read moreAmazing experience from start to finish! Incredible communication and updates as my vehicle went through the repair process and a flawless finished product. Highly recommended - I wouldn’t go anywhere else in Raynham! read lessMichael Bolduc2/06/2023Friendly, always updating me on repair status. Definitely recommendAaron Juravel12/27/2022
- They did great work with matching the paint color to keeping me updated with the process.Angelo DiCenso10/27/2022Following an accident on 495 my car was towed to Total Care Accident Repair. The team there was more... read moreFollowing an accident on 495 my car was towed to Total Care Accident Repair. The team there was more concerned about how I was doing than taking care of the car, giving me the feeling of a very caring environment. Once they knew I was okay then we started discussing the car. Jack was very knowledgeable not only about the repairs that would be needed for the car, which ended up being totaled, but also the process I would be going through with the insurance company. The team at Total Care Accident Repair was knowledgeable and caring, not a combination you find in many businesses in today’s world. read lessGayle Quesnel9/27/2022This company was efficient, professional and very kind to help me with a small scratch on my front bumper!Kelsey Anderson9/27/2022
- From the very first phone call to picking up my car after my services were completed, this place is fantastic!... read moreFrom the very first phone call to picking up my car after my services were completed, this place is fantastic! Jack is amazing, and always willing to go the extra mile for great service. Could not recommend this place enough! Will definitely be telling friends and family, if they ever need work done. read lessSummer Heath9/27/2022Great Job! The level of clarity and contact was superb. Very detailed and easy to understand. Pricing was... read moreGreat Job! The level of clarity and contact was superb. Very detailed and easy to understand. Pricing was fair and transparent. read lessBrian Connolly9/03/2022Total Care Accident Repair worked on my vehicle for the second time within three years due to someone hitting my... read moreTotal Care Accident Repair worked on my vehicle for the second time within three years due to someone hitting my vehicle. They are professional and courteous at all times in person and over the phone. They are located adjacent to the Mazda dealership in Raynham which is perfect. They did a complete and thorough diagnostic of my vehicle before starting any work which I appreciate and admire. Due to a delay in shipping of car parts they had my car for a little over one month. They provided weekly updates with me via phone calls. It was the personal care and attention I liked.There are so many nice things I could say about them but there are not enough hours in one day to accomplish this. I highly recommend them for your car care body work needs. Thank you- Romona read lessRomona S.8/27/2022
- So very helpful, informative,and friendly.Barbara Jadlowic8/13/2022I went to Total Care on Friday July 15th. To say they were amazing is a disservice. I had damage... read moreI went to Total Care on Friday July 15th. To say they were amazing is a disservice. I had damage to my car that I was going to have to pay for out-of-pocket and was very stressed. The gentleman working with me took the time to listen to me and look at my car. Sad to say, I do not remember his name. At a time when many businesses would have taken advantage of the situation, Total Care Accident Repair went above and beyond for me. All I can say is thank you and I will recommend this company every chance I get. Thank you again for what you did for me. GD read lessGerry DeSilvia8/03/2022Visited the shop after an accident, the competence and professionalism was on point. Brett updated me on details every single... read moreVisited the shop after an accident, the competence and professionalism was on point. Brett updated me on details every single day, even little things as timeline of parts arrival. I have been singing how good you are to my family. You have a customer already. keep up the good job. Asante sana. read lessRose Muhia8/03/2022
- Jack and Brett were transparent, helpful, understanding, and their attention to detail are unmatched. I’m always pleased with Total... read moreJack and Brett were transparent, helpful, understanding, and their attention to detail are unmatched. I’m always pleased with Total Cares work, highly recommend! read lessJonathon Cunha7/03/2022I would highly recommend Total Care. They are extremely professional, friendly & thorough especially when explaing the process with... read moreI would highly recommend Total Care. They are extremely professional, friendly & thorough especially when explaing the process with dealing with my insurance company. They also took the time every few days to provide an update which I really appreciated. read lessAngela Vasconcellos7/03/2022Jack, Brett, Brian and team were great. Very communicative throughout the process regarding pricing setting up the rental, providing updates... read moreJack, Brett, Brian and team were great. Very communicative throughout the process regarding pricing setting up the rental, providing updates on part back orders and dealing with insurance. Front end repairs came out great, looks good as new. Hope to never be back but would highly recommend. read lessBrian McLeod6/03/2022
- My whole experience with them was fantastic . They were completely professional and very nice . They went above and... read moreMy whole experience with them was fantastic . They were completely professional and very nice . They went above and beyond and I would definitely recommend them to anyone read lessRoy Cordaro6/03/2022These guys are amazing. Brian was super helpful and quick with getting back to me whenever I had a question... read moreThese guys are amazing. Brian was super helpful and quick with getting back to me whenever I had a question and made the estimate up on the spot. They stayed within the estimate and the guys in the shop did an AMAZING job. The final product came out better than I expected, they fixed a few extra things that weren't originally foreseen, and stayed within the original estimate. From the office to the shop, everyone at Total Care was super kind and professional. I will 100% recommend them to anyone that needs auto body repairs! read lessJessica Luna5/03/2022I had to get my vehicle repaired here and they were amazing. They were very responsive and extremely thorough. They... read moreI had to get my vehicle repaired here and they were amazing. They were very responsive and extremely thorough. They were accommodating as well. My car looks brand new and I am so happy I chose to take it to be fixed there. No headaches and beautiful outcome. Highly recommend! read lessEmma Oliveira5/03/2022
- They are Unbelievably polite and didn't try to sell me work I didn't need and the work they did WAY... read moreThey are Unbelievably polite and didn't try to sell me work I didn't need and the work they did WAY exceeded my expectations and was done super fast I HIGHLY RECOMMEND THEM! read lessDez5/03/2022We have used their services twice. First time the vehicle was repaired and the 2nd time it resulted in a... read moreWe have used their services twice. First time the vehicle was repaired and the 2nd time it resulted in a total loss. Both times I could not have been happier with their service. 1st time the work was perfect I think the car was better then when we bought it. The second time their guidance through the process was exactly what we needed. We were able to avoid many mistakes and helped us to understand all the options we had. I will recommend this company to everyone I know who needs any auto body work done. read lessMatt Taylor5/03/2022Total Care made getting my car fixed after an accident so much less stressful. They got me in quickly and... read moreTotal Care made getting my car fixed after an accident so much less stressful. They got me in quickly and handled everything from there. My car was so clean after, it looked new. I will definitely use them again. read lessKali Farwell4/03/2022
- Overall, my experience with Total Care could not have been better! From their coordination with the insurance company and the... read moreOverall, my experience with Total Care could not have been better! From their coordination with the insurance company and the appraiser, setting up the rental car to be there when I dropped off my car, excellent communication with updates on the repairs to high quality workmanship. I am thoroughly impressed by their service and quality. Don’t take your car anywhere else! read lessMichael Kissane3/03/2022I can not say enough good things about Total Accident Repair from the professionalism to keeping me informed to the... read moreI can not say enough good things about Total Accident Repair from the professionalism to keeping me informed to the great job they did thank you to Brett and Evelyn and the entire team read lessRobin Gendreau2/09/2022This is my third time having my car repaired at Total Care and they did not disappoint! They... read moreThis is my third time having my car repaired at Total Care and they did not disappoint! They have always been very professional and courteous and have demonstrated that they are always working for you - the customer. I would highly recommend them! read lessKris Petit1/28/2022
- Highly recommend! Very friendly, and professional staff. Kept in contact with updates regularly, handled the rental for me AND did... read moreHighly recommend! Very friendly, and professional staff. Kept in contact with updates regularly, handled the rental for me AND did outstanding work! You would never even know I was rear ended! read lessMegan Durgin1/14/2022I brought my F250 work truck to Total Auto Care to have it fixed after an accident. I found them... read moreI brought my F250 work truck to Total Auto Care to have it fixed after an accident. I found them to be very thorough and I was given a time frame of when the work would be done. I received updates of the progress during the week. When I got the truck back the bodywork was flawless, like it never even happened. I would highly recommend Jack and his crew for your accident repair! read lessPaul Quinn12/27/2021Jack and Brian were extremely professional, understanding and explained the whole process to me. It took longer, not due... read moreJack and Brian were extremely professional, understanding and explained the whole process to me. It took longer, not due to them but my insurance, parts, etc. (like all of us are experiencing right now). I went to Total Care based on the reviews and I have to say I agree with all of them and will recommend them to anyone. Thank you gentlemen! read lessBrandon Noble11/25/2021
- Very professional,very courteous,very responsibleJuwana Stephens11/09/2021My car was badly Damaged and unfortunately, it's been a long process for the repair, ..Not that it matters because... read moreMy car was badly Damaged and unfortunately, it's been a long process for the repair, ..Not that it matters because I was provided a rental since the accident was not my fault. I have to say, these guys have kept me informed Every Step Of the Process! I knew in the beginning it was going to be a process getting the car repaired, and like I stated, that was never a problem for me, but the Professionalism shown to me by the staff is nothing like I ever experienced before! Brian and Brett keep me in the loop and I appreciate that so much! I do not worry about my car being repaired properly! I will admit, because I didnt know these guys, I was a bit skeptical, but now.. I would recommend them to anyone who needs repair! read lessCurtiss Carter10/09/2021I feel these guys really are in your side. They do fight with the insurance companies.Bob Eatherton9/09/2021
- They always did an excellent job of fixing my vehicles. I would highly recommend this place to anyone that needed... read moreThey always did an excellent job of fixing my vehicles. I would highly recommend this place to anyone that needed a car fixed. And they guarantee their work. read lessJoseph Guarino8/14/2021They were so helpful and nice every step of the way. Thank you.Christopher Hogan8/04/2021Amazing experience! The work that the auto shop was impeccable. Customer service is was absolute satisfaction! Brett and... read moreAmazing experience! The work that the auto shop was impeccable. Customer service is was absolute satisfaction! Brett and Brian took very good care with a peace of mind of any updates on my car with ease. Highly recommend any in need of auto work! The state of Massachusetts should definitely change the labor rate for top notch skilled technicians. 5 🌟 read lessBeelinda Fox6/21/2021
- Great customer service!Sean O'Reilly6/21/2021I recommend this place. Brian is very professional. He explained all the details before and after the work... read moreI recommend this place. Brian is very professional. He explained all the details before and after the work was done. Also the rest of the team very professional. They didn't hesitate to answer all my questions. Very happy with the work they performed.Services: Painting, Body & Trim read lesscarlos rosado6/21/2021These guys are great; they deserve 10 stars but we can only use 5. The quality of the service is... read moreThese guys are great; they deserve 10 stars but we can only use 5. The quality of the service is above and beyond. I fully recommend people to use their service and you will be fully satisfied! read lessChadnoodles6/04/2021
- I recommend this place. Brian is very professional. He explained all the details before and after the work... read moreI recommend this place. Brian is very professional. He explained all the details before and after the work was done. Also the rest of the team very professional. They didn't hesitate to answer all my questions. Very happy with the work they performed. read lesscarlos rosado6/04/2021I was rear ended. It was my first accident ever and I had no idea what I was doing, but... read moreI was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of the way. They updated me and explained everything every step of the way. And most importantly, my car looks AMAZING. The staff is super friendly and very professional. I highly recommend this shop. read lessJodi Martin6/04/2021I was rear ended. It was my first accident ever and I had no idea what I was doing, but... read moreI was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of the way. They updated me and explained everything every step of the way. And most importantly, my car looks AMAZING. The staff is super friendly and very professional. I highly recommend this shop.Services: Painting, Body & Trim read lessJodi Martin5/21/2021
- They make your car look like the accident never happened. Very good customer service too!!!Regina Kang5/21/2021These guys are great; they deserve 10 stars but we can only use 5. The quality of the service is... read moreThese guys are great; they deserve 10 stars but we can only use 5. The quality of the service is above and beyond. I fully recommend people to use their service and you will be fully satisfied!Services: Painting, Body & Trim read lessChadnoodles5/21/2021I have never been to a more professional auto body shop.... The work is always done right and it shows... read moreI have never been to a more professional auto body shop.... The work is always done right and it shows off the amount of pride that they put into every job.... The only people I trust with my car, hands down. read lessB B5/04/2021
- Super knowledgable and professional. Very thorough.Jessie Lallier5/01/2021While I always refer to them when choosing a provider , I don’t often leave online reviews. Like most people,... read moreWhile I always refer to them when choosing a provider , I don’t often leave online reviews. Like most people, I guess, I only take the time if the service and quality was terrible or if they really knocked it out of the park. My experience with Total Care was definitely a home run. We chose them primarily because they were factory certified by our trucks manufacturer and given that the vehicle was less than a year old, we wanted the highest quality repair. Total Care delivered on their promise to make the truck look “awesome”. The repair, while not extensive, did involve cutting an entire large body panel off and replacing it. I was a little terrified that the truck would look like one of those cars we’ve all seen, where the color of one door or fender just isn’t quite perfect. Not this time. It’s flawless. No way to tell it was repaired at all. The job was completed earlier than promised, Brett called me every couple days with updates, and they took care of all the red tape with the insurer. If I had any criticism, it would be that I felt like their business model is to pad the bill a little to wring every dollar out of the insurance company by adding extra labor charges to the bill, or replacing moldings, hardware etc. that could be reused. $37 for a fuel cap. Insurance is a scam anyway so I’m glad to see someone benefit from the premiums I pay. I’d be angry if I was paying out of pocket and wasn’t responsible for only my deductible. read lessSilas Fitzgerald5/01/2021I have never been to a more professional auto body shop.... The work is always done right and it shows... read moreI have never been to a more professional auto body shop.... The work is always done right and it shows off the amount of pride that they put into every job.... The only people I trust with my car, hands down. read lessBrian Bairos4/28/2021
- Great group of people over here. I was in an accident where the person behind rear-ended me and had... read moreGreat group of people over here. I was in an accident where the person behind rear-ended me and had to get about 9k worth of work done. They were up front and on time with everything they said. I highly recommend them, it looks like nothing ever happened. read lessPhillip Vaillancourt4/21/2021Great group of people over here. I was in an accident where the person behind rear-ended me and had... read moreGreat group of people over here. I was in an accident where the person behind rear-ended me and had to get about 9k worth of work done. They were up front and on time with everything they said. I highly recommend them, it looks like nothing ever happened.Service: Body & Trim read lessPhillip Vaillancourt4/21/2021Initially I went to a couple body shops , searching for the right one where the truck is brand new... read moreInitially I went to a couple body shops , searching for the right one where the truck is brand new and being lightly seasoned dealing with situations like this.Finally came across total car care , and immediately came off as professional and continued to do so thru the 3 wks they had my truck. Got it back and they did an excellent job , I did notice two things and the owners agreed to take care of it.Very shocked at this point. PROBABLY THE ONLY TRULY STAND UP SHOP IN THE STATE ! thank you again. read lessJon4/05/2021
- Total Care indeed did take good care of me from day one of the drop off for vehicle body repair.... read moreTotal Care indeed did take good care of me from day one of the drop off for vehicle body repair. They kept me informed of the entire process. They assisted with securing a rental car. They communicated optimally with my insurance claim agent. I’d highly recommend them! read lessLisa Piscatelli4/05/2021Professionals all the way! Completed work in a very timely manner. Car looks brand new. They clean the inside of... read moreProfessionals all the way! Completed work in a very timely manner. Car looks brand new. They clean the inside of your car when finished which adds a nice touch! Reasonably priced! Friendly customer service! read lessDeb Melo4/05/2021Professionals all the way! Completed work in a very timely manner. Car looks brand new. They clean the inside of... read moreProfessionals all the way! Completed work in a very timely manner. Car looks brand new. They clean the inside of your car when finished which adds a nice touch! Reasonably priced! Friendly customer service!Services: Painting, Body & Trim read lessDeb Melo3/21/2021
- Brett was Very knowledgeable,explained everything, in terms I understood. Very professional. Kind and understanding.Marge T2/25/2021This company did an amazing job on my car. They were very professional and explained everything that they were... read moreThis company did an amazing job on my car. They were very professional and explained everything that they were going to do. I would definitely recommend them to anyone in need!! read lessAnnemarie Blackden2/25/2021This company did an amazing job on my car. They were very professional and explained everything that they were... read moreThis company did an amazing job on my car. They were very professional and explained everything that they were going to do. I would definitely recommend them to anyone in need!!Services: Painting, Body & Trim read lessAnnemarie Blackden2/21/2021
- Excellent Customer Service, Extremely Knowledgeable, Excellent up to date status on your vehicle while being repaired, Recommended to all who... read moreExcellent Customer Service, Extremely Knowledgeable, Excellent up to date status on your vehicle while being repaired, Recommended to all who need work done to there vehicle. read lessScotty Wilshire2/04/2021So let me start off with that I’ve never been in an accident before and I ended up hitting a... read moreSo let me start off with that I’ve never been in an accident before and I ended up hitting a deer. Nothing too major but I had no idea where to even start. I did some research and Total Care seemed like the best option especially because they work with Mastria and that’s where I bought my car. I called and talked to Brett who literally took 10-15 minutes on the phone and explained every last detail of how it works and answered every one of my questions.I dropped my car off and again he walked me through everything. Walked around the car to go over it all and I was on my way. Some parts took awhile to come in (no fault of their own. Covid backed up everything) but Brett was always keeping me in the loop to the status of my car. When he said he thought it would be done, boom that exact day he called and said it was all set. Went there and again, he went through every single thing they did and why. They leave no stone unturned and I’ve honestly never had better customer service from ANYWHERE. Most importantly my car came out PERFECT. They fixed everything and looks like the day I bought it. I can not recommend Brett and the guys enough from Total Care. They guarantee their work for life and stand by their product. 5 stars in every aspect. read lessDouglas Macedo2/04/2021I brought my F250 work truck to Total Auto Care tohave it fixed after an accident. I found them tobe... read moreI brought my F250 work truck to Total Auto Care tohave it fixed after an accident. I found them tobe very thorough and I was given a time frame ofwhen the work would be done. I received updatesof the progress during the week. When I got the truckback the bodywork was flawless, like it never even happened. I would highly recommend Jack and hiscrew for your accident repair! read lessPaul Quinn2/04/2021
- Great customer service. Amazing results. Highly recommendService: Body & TrimDenise Camara12/21/2020Great customer service. Amazing results. Highly recommendDenise Camara12/17/2020These guys are Pros! Fully restored my 2017 Kia Sorento back to brand new condition after a fender bender.... read moreThese guys are Pros! Fully restored my 2017 Kia Sorento back to brand new condition after a fender bender. Absolutely beautiful work. Shop is clean organized and efficient. My car was ready a full 6 days early! Many thanks to Jack L. and Brett B. for their helpfulness and transparency with working with my Insurance Company. I would highly recommend Total Care Accident Repair for your Auto body repairs. They were friendly, helpful, and professional and ensure quality results. read lessDavid Langlois12/02/2020
- I was very impressed with Total Care from the very first phone call I made. I was treated with kindness... read moreI was very impressed with Total Care from the very first phone call I made. I was treated with kindness and respect. They were up front about how long the process would take. They did an amazing job on my car and the car was returned to me as promised. The entire staff was courteous and just a pleasure to work with. I would highly recommend them if you need auto body work for your car. read lessMichelle Savas11/17/2020The people at Total Care were very professional, polite and helpful. We were in an accident and brought our van... read moreThe people at Total Care were very professional, polite and helpful. We were in an accident and brought our van there for body work. Jack gave me a tour of the shop and explained how everything worked. Due to extra damage that was found our insurance company decided to total our van. Jack and the crew helped and guided us on what to do and say to make sure the insurance company didnt try and take advantage of us, which they were. Thanks to the caring and professional guidance we were able to get more than what insurance company was trying to offer. I absolutely recommend them for any work and their genuine care for their customers. read lessMouhammed Awadallah10/06/2020I had a wonderful experience with Total Care Accident Repair. Brian was very attentive to what I needed fixed... read moreI had a wonderful experience with Total Care Accident Repair. Brian was very attentive to what I needed fixed after a fender bender and went above and beyond to find parts within my budget. My car looks fantastic. You'd never know I was in an accident.He also took the time to explain each line item in my bill, in a professional and respectful manner. Some auto shops try to take advantage of people that they think won't understand what's required to keep a car running and repair them e (often targeting women) but that was the complete opposite of my experience with Total Care Accident Repair. Well done!!! read lessKathleen Noonan8/24/2020
- I was very pleased with the service I received. Everyone was pleasant and kept me updated thru the whole... read moreI was very pleased with the service I received. Everyone was pleasant and kept me updated thru the whole repair of my vehicle. I would recommend Total Care to all of my friends. read lessPatricia Lord7/14/2020best service n professionalismMitch Pozner7/14/2020Excellent customer service from all in the front office. Helped me handle my rental and insurance company claim, and my... read moreExcellent customer service from all in the front office. Helped me handle my rental and insurance company claim, and my vehicle came back cleaner then the day I purchased it. Thank you for the quality work and going above and beyond. read lessKrista Therese6/14/2020
- They were awesome! They called me every few days and updated me, answered all questions and even sent me videos... read moreThey were awesome! They called me every few days and updated me, answered all questions and even sent me videos of the progress!! read lessAmanda Walmsley6/14/2020This is my 3rd time using this auto body shop and my car(s) always come out looking brand new. ... read moreThis is my 3rd time using this auto body shop and my car(s) always come out looking brand new. Highly recommend. read lessLaurie Hartigan6/14/2020Brian and his team here are amazing, easy to talk to and very transparent with all the steps throughout the... read moreBrian and his team here are amazing, easy to talk to and very transparent with all the steps throughout the experience. Updates were great and the work is flawless. Made my car look showroom ready again. Great to do business with. Hope I don't ever have to go back but if so, glad to work with them again. read lessMarq S4/14/2020
- They did a great job repairing my car and kept me appraised of everything every step of the way and... read moreThey did a great job repairing my car and kept me appraised of everything every step of the way and even finished slightly ahead of their original estimate. They completely dealt with the insurance company and the car rental for me making the whole process seamless. read lessRobert Edwards4/14/2020Excellent service. Total Care handled the insurance company and kept us informed throughout the process and work was completed by... read moreExcellent service. Total Care handled the insurance company and kept us informed throughout the process and work was completed by the original date they gave us. Jack and Brian are very professional and great to work with. Car came back as good as new. read lessDavid Geyer3/14/2020Great folks, who care!lucas gilobode3/14/2020
- This was my first time having to deal with a car accident and all of the repairs/insurance/rental components that it... read moreThis was my first time having to deal with a car accident and all of the repairs/insurance/rental components that it entails. The entire staff at Total Care couldn't have been any more helpful, knowledgeable, and accommodating. They walked me through the whole process, kept me posted with updates on the vehicle, even with detailed voicemails when I was not available. I would recommend Total Care to anyone looking for a quality business to help with collision repair. read lessbrendan chambers3/14/2020These Guys are the Real Deal Unbelievable Quality Workmanship!!Stephen Schofield3/14/2020This is my third repair with Total Care. Great work as always and outstanding customer service.Arielle Louissaint3/04/2020
- Very professional. Great advice on handling insurance companies. They did a great job. Car looks like new.Christopher Adey2/14/2020Always does a great job on my Subaru. Never an issue and staff is always friendly and professional. They take... read moreAlways does a great job on my Subaru. Never an issue and staff is always friendly and professional. They take care of the estimates and car rental details. They also do a really great mini detail for fair price. read lessTony Rosa2/14/2020Car looks great. Very happy with it . They keep you up to date on progress. Great place if care... read moreCar looks great. Very happy with it . They keep you up to date on progress. Great place if care you how your car looks when done.Thx guys read lessMike's Place1/14/2020
- I can’t think of a single thing they could’ve done to improve my experience. Total professionals, kept me up to... read moreI can’t think of a single thing they could’ve done to improve my experience. Total professionals, kept me up to speed the entire time. I’m super happy with their work. read lesslisa howard12/14/2019Knowledge staff, thorough, kept me updated as to the progress of the work. Professional and friendly. Have used... read moreKnowledge staff, thorough, kept me updated as to the progress of the work. Professional and friendly. Have used this repair shop several times and have never been disappointed in the work performed on my car. read lessSusan Fessenden12/14/2019I've now been through the accident-insurance-rental-repair cycle twice with Total Care and couldn't recommend them more. They make a... read moreI've now been through the accident-insurance-rental-repair cycle twice with Total Care and couldn't recommend them more. They make a painful experience become seamless. Their work appears flawless and their customer service/regular updates are just right. If you get whacked, let Total Care mend your wounds! read lessJason FitzGerald11/14/2019
- Great work and fair pricing.Kyle Flaherty11/14/2019Wonderful experience with Total Care. They fit me right into their busy schedule and returned my car looking even better... read moreWonderful experience with Total Care. They fit me right into their busy schedule and returned my car looking even better than before. Can't say enough good things about these guys - especially Brian! read lessGreg Mancini11/14/2019I hit a deer a few years back and it did quite a bit of damage. Total care brought my... read moreI hit a deer a few years back and it did quite a bit of damage. Total care brought my car back to life. I have used Total care more than once and was equally pleased with the service, quality, repair, and time involved! Highly recommend! read lessErin Cautillo11/14/2019
- Total Care has excellent service! Great Job Always!!! Will recommend to family & friends. Looking to get your... read moreTotal Care has excellent service! Great Job Always!!! Will recommend to family & friends. Looking to get your vehicle repaired, Look there first! Patricia in Raynham read lessPatricia Boyce10/14/2019I have been going to Total Care for a few years now and I will never go anywhere else. Not... read moreI have been going to Total Care for a few years now and I will never go anywhere else. Not only is their work on cars terrific, but their customer service is outstanding as well. They take care of everything for you, so that your experience is as painless as possible. From dealing with your insurance company to finding you a rental car, they handle everything. They are in constant contact with you, so that you know what is being done to your car and when the job will be finished. I highly recommend Total Care to anyone who is looking to have work done on their vehicle. read lessalyssa shea9/14/2019Professional service team! Great work and they thoroughly review everything with you. The step by step guidance, calls about the... read moreProfessional service team! Great work and they thoroughly review everything with you. The step by step guidance, calls about the progression of the work being done and eta of finishing along with the mannerisms makes this place the go to for all you repair needs! read lessLilli Shaw9/14/2019
- Excellent service from the first phone call to delivery. They take good care of you and your car. ... read moreExcellent service from the first phone call to delivery. They take good care of you and your car. I've been there twice now in a year and in both incidents I received the same excellent service. read lessChris Tremblay9/14/2019Great service. Hope they have Pckup option for local clientsKiran K9/14/2019Super easy to work with, excellent Results.Peter Cipolletti9/14/2019
- It took quite a while to get my car into the shop, but it was well worth the wait.... read moreIt took quite a while to get my car into the shop, but it was well worth the wait. My car's exterior looks just as it did before the accident and has been operating with no issue. I was impressed that it was returned with a cleaner interior than how I had left it. The staff were extremely communicative and polite throughout the entire repair process, and gave me a full review of the itemized costs upon pick up. I hope that I will not need their services again, but I would recommend their services to anyone. read lessKayla Silva9/14/2019Great experience from start to finish.Christopher Horn9/14/2019Nice work done on time and friendly peopleMark Cokely9/14/2019
- I went to Total Care to get my car mirror fixed. The staff was very friendly and helpful. They... read moreI went to Total Care to get my car mirror fixed. The staff was very friendly and helpful. They fixed the mirror at no charge. Definitely would recommend them. read lessKathleen Aubrey9/14/2019I had a very positive experience with Total Care Accident Repair! Personnel were friendly, helpful and professional in every... read moreI had a very positive experience with Total Care Accident Repair! Personnel were friendly, helpful and professional in every way. The final effect was as good as new. They worked with the insurance company to provide me with a rental car so that the interruption to my life was greatly minimized. I would recommend them and will use them again, should the need arise! read lessLoyal Jacob9/14/2019I was very impressed with the courtesy and professionalism of this repair shop. When I first arrived I wasn’t sure... read moreI was very impressed with the courtesy and professionalism of this repair shop. When I first arrived I wasn’t sure what to expect because I never had to go through this typ of situation. They took time to explain everything to me as well as constant phone calls keeping me updated on the status of the work being done on my car. When the work was completed on my car it looked just as nice as the day I originally purchased the car! If you didn’t know I had repair work done, you’d swear the car looked like brand new, like it just rolled out of the dealership! I was very impressed! Between the professionalism of the staff and the work that was performed I would highly recommend Total Care to anyone! read lessSusan Hewitt9/14/2019
- Best place around. Never going to bring my cars anywhere else again. Best work I’ve ever seen.Jeff Chaves9/14/2019My 4runner was rear ended in traffic and needed serious work, Jack and the crew at Total Car Care... read moreMy 4runner was rear ended in traffic and needed serious work, Jack and the crew at Total Car Care took care of everything from dealing with the insurance company to setting up a rental car. My experience could not have been better! The best way to describe their work is that you can not tell what was repaired and what came from the factory. The little rubber plug that goes in the hitch was damaged and they even thought to replace it! Their customer service is so far ahead of what I’ve received in other businesses , I just had to write this review so others can benefit. read lessGreg Cady9/14/2019Great service - thank you.Erik Johnson9/14/2019
- I recently retired and bought a brand new car to celebrate. 500 miles later ...WHAM... rear ended with an enormous... read moreI recently retired and bought a brand new car to celebrate. 500 miles later ...WHAM... rear ended with an enormous amount of damage. Well I lost that lovin’ (my new car) feeling and thought I could not get it back. Total Care told me they could make it like it never happened and they sure did! I got that lovin’ feeling back. These guys are friendly, professional and honest. They are the best at what they do! read lessSteve Harradon9/14/2019Jack Lamborghini and Brett Bernard are the measuring stick of great customer service. Turn around time was rapid. Communication was... read moreJack Lamborghini and Brett Bernard are the measuring stick of great customer service. Turn around time was rapid. Communication was world class. I’ll be back to treat my headlights and detail the interior. read lessartful STEPH9/14/2019The work they did to my car was incredible and the customer service was even better. They kept me in... read moreThe work they did to my car was incredible and the customer service was even better. They kept me in the loop every step of the way and were always polite and courteous. I would absolutely recommend them to friends and family. read lessAshley Willett9/14/2019
- Great joint, experienced staff, awesome customer service.Gasturbineman DM9/14/2019Total Care is the best auto body around! Quality of work is outstanding and customer service goes above and beyond.... read moreTotal Care is the best auto body around! Quality of work is outstanding and customer service goes above and beyond. They deal with all insurance issues, communicate any issues/new findings in a timely manner and have answers on how to overcome them. I would highly recommend them. read lessPaul Graham9/14/2019They do the best work and are very courteous!Frances Costa9/14/2019
- The team at Total Care was awesome during the whole process. They kept me informed with phone calls and even... read moreThe team at Total Care was awesome during the whole process. They kept me informed with phone calls and even gave me a complimentary detail! I could not be happier with the way my vehicle came out and I would highly recommend them! read lessAJ watson9/14/2019Very timely and orderly operation. Highly organized and great communication. I was told when to expect my car back and... read moreVery timely and orderly operation. Highly organized and great communication. I was told when to expect my car back and it was delivered early. The work was flawless and looked as if the damage was never there. Would definitely recommend their services. read lessRalph Debelius9/14/2019Awesome service.mario ferreira9/14/2019
- Professional and great communication every step of the way. Worked really well coordinating through insurance to get everything completed. Car... read moreProfessional and great communication every step of the way. Worked really well coordinating through insurance to get everything completed. Car looks beautiful and all the employees there were a pleasure to work with. Thanks! read lessMary Reardon9/14/2019Fantastic work. Kept me up to date on repairs and finished when promised. Highly recommend!Diane Kacz9/14/2019The staff were very polite and helpful. They also helped me with information to settle my insurance claim.Joe Riendeau9/14/2019
- This is my third repair with Total Care. Great work as always and outstanding customer service.Arielle Leonard9/14/2019So easy to deal with, tons of communication, they really made sure the details are taken care of. Highly recommended...thank you!Tom Greco9/14/2019I had minor damage to the front wheel well and they were able to order the parts and complete the... read moreI had minor damage to the front wheel well and they were able to order the parts and complete the service before the other repair shop even returned my call. read lessCE User9/14/2019
- Extremely nice staff. Work is top notch and they don’t try to nickel and dime you. Would highly recommend... read moreExtremely nice staff. Work is top notch and they don’t try to nickel and dime you. Would highly recommend this place to everyone. read lessAdam Amaral9/14/2019Their immediate attention to my needs was highly appreciated.Their operation is setup to handle any car rental needs. They handle... read moreTheir immediate attention to my needs was highly appreciated.Their operation is setup to handle any car rental needs. They handle all the insurance and adjuster interaction directly. They used high quality parts and paint materials. Their excellent workmanship is consistent with other work I had previously done by them.They did excellent warranty work.The vehicle was restored to its original like-new condition.They performed in a highly exemplary manner consistent with professional service and highest quality of work deserving of highest recommendations.My thanks to all the employees of Total Care. read lessKENNETH LEANUES9/14/2019Fantastic customer service and first rate quality of work. Would recommend them every day and twice on Sunday!Zackary Davis9/14/2019
- Although my car was totalled, the folks here were great to work with through the process. I would highly recommend them.Genny1649/14/2019Great experience and great work. Thank you!Tom Rogers9/14/2019This place is the best. They go above and beyond to keep you informed with what is going on with... read moreThis place is the best. They go above and beyond to keep you informed with what is going on with your vehicle while in the shop. They're very knowledgeable and helpful with any questions I had about the process. I wouldn't trust anyone else with my vehicles. They care about their customers and doing what is right for their customers. I can't recommend this shop enough. read lessBrandon McCullock9/14/2019
- Total Care Accident Repair did great work on my car! They took care of my rental for me through my... read moreTotal Care Accident Repair did great work on my car! They took care of my rental for me through my insurance and made everything hassle free. read lessSusan MacKay9/14/2019Excellent service and quality repairsPaula Call9/14/2019Incredible service! I've had a few shops repair cars over the years and total care had my car towed to... read moreIncredible service! I've had a few shops repair cars over the years and total care had my car towed to their shop in just under a few days, with extensive work done in very little time. They keep you posted at all stages as well, I never felt as if i had to go out of my way for an update. ***Bonus points! = my car came back detailed, which was much cleaner than i left it! Great job all around from the front desk to the body shop! read lessJen needre9/14/2019
- They did a great job on my car. And had it done 3 days ahead of scheduleCathy Gorman9/14/2018Excellent work. Curteous staffBecky Lundberg9/14/2018Great serviceLinda Warnock9/14/2018
- The most magnificent word you can use when talking about body work is "painless". That's what these guys are.... read moreThe most magnificent word you can use when talking about body work is "painless". That's what these guys are. They're also professional and communicate any and all details. They took care of all my insurance company interactions and even my rental car. A+You don't want to experience extensive car damage but if it happens, Total Care is the place to call. read lessJason Fitzgerald9/14/2018Amy was extremely helpful and the service was way better then any other place I’ve ever been. Greatly appreciate... read moreAmy was extremely helpful and the service was way better then any other place I’ve ever been. Greatly appreciate all the hard work they do. Amazing staff and quality work! read lessnicholas rivard9/14/2018Awesome customer service and fast repairs!Caitlin Westgate9/14/2018
- I've had my car fixed here from multiple accidents including one that had thousands in damage to the entire passenger... read moreI've had my car fixed here from multiple accidents including one that had thousands in damage to the entire passenger side and my car still looks brand new great work and paint job! read lessMelanie Prado9/14/2018Spoke with Brian Bernard took great care of my me and my truck definitely got a repeat customer VERY fair... read moreSpoke with Brian Bernard took great care of my me and my truck definitely got a repeat customer VERY fair price and told me everything they had to do no guesswork on the price read lessjoe wetherell9/14/2018I can't give these guys enough praise. Unfortunately, I've had to bring 2 different vehicles for significant repairs. Both experiences... read moreI can't give these guys enough praise. Unfortunately, I've had to bring 2 different vehicles for significant repairs. Both experiences were great. Hopefully you don't find yourself in a situation where you need a top notch body shop, but if you do... these guys are it. You won't be disappointed. read lessMatt Wilson9/14/2018
- I got in an accident for the first time and wasn't sure where to take my car or how to... read moreI got in an accident for the first time and wasn't sure where to take my car or how to deal with insurance. Luckily I heard about these guys and they literally took all matters in their hands. They made the whole process seamless and the end result was incredible! The staff is extremely professional, helpful and their mechanics are highly skilled. Five stars and beyond for these guys! read lessNader Al-Haq9/14/2018Extremely professional and updated me all the way through the repair of my vehicle as well as gave me a... read moreExtremely professional and updated me all the way through the repair of my vehicle as well as gave me a great deal for my rental. read lessDavid Iria9/14/2018Very courteous staff with a quality driven work ethic. They instill confidence when you are shaken from damageJay T.9/14/2017
- I was rear ended with minimal damage in my new car and brought it here for repairs. From the first... read moreI was rear ended with minimal damage in my new car and brought it here for repairs. From the first phone call they were amazing and genuinely cared about my damage and situation. I spoke on the phone mostly with Brett (or Brent, I'm sorry I cannot remember) and he was AWESOME. He was personable and very accommodating and helpful. They had the rental car delivered right to the shop and it was ready to go within 20 minutes of me being there and I was on my way. The car was ready a day before expected and the job they did on it was incredible. I received multiple phone calls with updates from Brett and from Brian on the cars status throughout the process. I will recommend this place to anyone looking for repairs big or small. They made the whole process VERY easy! Thank you guys 🙂 read lessErin Connolly9/14/2017AMAZING customer service, FAST service, and genuinely cared about my concern to keep costs down. I was truly, and... read moreAMAZING customer service, FAST service, and genuinely cared about my concern to keep costs down. I was truly, and gratefully surprised at how accommodating they were with scheduling, their straightforward assessment and approach to finding resolution for the car damage. COMPLETELY IMPRESSED! read lessMeaghan Ferraz9/14/2017High quality workmanship, friendly, courteous, knowledgeable.Michael Cerreto9/14/2017
- Professional and quick, great work, very nice.Katie Ferreira9/14/2017Total Care went above and beyond to make this unfortunate accident a painless experience. They provided great communication, quicker... read moreTotal Care went above and beyond to make this unfortunate accident a painless experience. They provided great communication, quicker than expected repair time, and excellent work. I will definitely be a return customer, if unfortunately another accident were to occur. read lessTara Wood9/14/2016All around greatDerek Penniman9/14/2016
- You guys/gals do great work-you held our hand thru the process-you will get my highest recomendation to anyone needing body... read moreYou guys/gals do great work-you held our hand thru the process-you will get my highest recomendation to anyone needing body work.
thx read lessRoger f9/14/2015These guys do a great job - exceeding my expectations every time we have had to have repairs done (unfortunately,... read moreThese guys do a great job - exceeding my expectations every time we have had to have repairs done (unfortunately, this has been more times than I care to mention!). Plus, everyone I have referred there has been really happy with the quality of their work. read lessBarbara Mancovsky9/14/2014Our insurance company wanted us to use one of their "preferred" repair shop, but the online chatter for that place... read moreOur insurance company wanted us to use one of their "preferred" repair shop, but the online chatter for that place was not very good. Then I found the reviews for Total Care Accident Repair and insisted I wanted to go to them, and the buzz online is all true. Jack Lamborghini and his staff could not have been nicer and are true professionals. They explain everything fully, offer you options, and kept us updated every other day as to where they stood with the repairs on our car. When we could not get there exactly before closing time, they stayed open later to accommodate us. If your insurance company says they cannot give a lifetime guarantee on their work, no worries, Total Care will stand by their work themselves. This place will blow you away with their all around customer service, you won't be disappointed! read lessChris Kinniery9/14/2014 - Excellent experience, great communication, helpful. Repairt timeline quick!Quality of work appears first rate, sight lines tight, parts sourced primarily OEM,... read moreExcellent experience, great communication, helpful. Repairt timeline quick!Quality of work appears first rate, sight lines tight, parts sourced primarily OEM, paintwork well blended.I would recommend this body shop based on my experience. read lessace 579/14/2014This business is phenomenal! The friendliest and best service you could ask for. After having an accident I decided to... read moreThis business is phenomenal! The friendliest and best service you could ask for. After having an accident I decided to use TCAR because my insurance company guaranteed their work and that I wouldn't have any additional cost if I did. The initial estimate was $1500. After taking it to TCAR they found $4300 worth of damage and repaired everything. They explained all the damage and gave a very detailed breakdown of the repair and costs. I would HIGHLY recommend them. They even gave me a ride back to my house after I dropped the car off. This is by far the most thorough, professional and friendliest repair shop I have ever come across.Do yourself a favor and use these guys the next time you need a repair. read lessJeremy Motta9/14/2014I am so unbelievably impressed with Total Care Accident Repair, located in Raynham, MA. I wanted a free estimate... read moreI am so unbelievably impressed with Total Care Accident Repair, located in Raynham, MA. I wanted a free estimate on how much it would cost to do body work on a 1995 Isuzu Trooper. The rear quarter panel of the vehicle, including the gas cover, bumper, and rear lights were all in tough shape -- bent, banged in, jammed, broken, and/or hanging off due to an accident that occurred in New England’s last blizzard. I found Total Care via the google search engine and I initially chose it because it was nearby to where I lived. Now, however, I would choose it not just on that reason alone, but because of the honesty, professionalism, and quality of care I received.
In the middle of the night, I initially made contact with the business through their convenient website which allowed me to send them a message to describe my problem in order to schedule an appointment. To my pleasant surprise, I received a phone call from a friendly professional just hours later AND immediately after the business opened for the day. I honestly figured it would take a few days to get a call, especially during a holiday week, so I was really impressed by this. We reviewed the damage briefly over the phone and they were extremely flexible in scheduling the date and time for the appointment for my free estimate.
I arrived to the appointment late and no one there made me feel bad about that. They welcomed my 4 year-old daughter and I with smiles and even offered my daughter a juice box from their fridge (talk about catering to kids too!). My car was then assessed and I was informed that the cost to replace the damaged quarter panel would be over $4K and therefore, my car was totaled in that my car is probably not worth over $1K. Instead of trying to sell me on why I should get the repairs done, they instead tried to figure out a creative, practical solution to the problems at hand. For sure, these guys were experienced and talented in that they were able to think outside the box on each and every issue. Not only this, they immediately started working on these solutions and it was now near dusk and the business was almost closed for the day. Talk about great customer service!!! For example, one large problem I had was that the gas cover was so badly banged in that I could not get it open in order to get gas into the car. They immediately identified a solution and resolved this problem among several others. Since it was now dark, they asked if I could bring the car in the next day so that they could do a few more things to ensure that the car was functional and safe to drive.
As if I am not already delighted and beyond thrilled with their service, I was met with yet another surprise the next day in that after they put the finishing touches on their work, they did not ask for or want any money for ANY of the work they did on the car. It truly is unbelievable!!! I am still trying to figure out if I am in a good dream and have not woken up yet! Not only is this business both honest and responsive, they obviously have hearts and are more than generous. We could not be more appreciative of this given our financial situation. The father of my child was unemployed for a year and 1/2, just got a job in August, and just the day before my first appointment with Total Care, he got laid off. With the timing of all this and with the accident that just happened the weekend prior, we are so extremely thankful for this extremely generous gift.
If you are looking for an honest business who is looking out for your best interests and who you can completely trust, then you have found the right place. We are very impressed with the professionalism, responsiveness, integrity, high level of expertise, quality and timeliness of the work performed at Total Care -- and obviously the price could absolutely not be beaten. Thank you, thank you, thank you for superb service!!!!! You have gained a lifetime customer and we will be sure to refer you to my friends and family. read lessCrystal Lyons9/14/2013 - I have gone to Total Care twice becasue they did a phenomenal job repaeiring my car the first time around.... read moreI have gone to Total Care twice becasue they did a phenomenal job repaeiring my car the first time around. Originally, I had some minor damaged caused by a driveway incident. They did a great job on the repairs. I I had made it clear that I was very concerned about the quality of the work to performed. I am very meticulous about things like that. Call me a perfectionist. I had seen a lot of cars on the road that simply screamed "I've been painted". I didn't want that to be my car. I had a tri-coat white pearl paint job and didn't think that it would be possible to repair it properly. Brain assured me that due to their assembly line process all would be good. They actually take the car apart completely so that there are no tape lines, and no metal left un painted, which reduces the chance of corrosion later on. They have a small team for each portion of the repair. One gtoup that takes it apart, one that does mechanical repairs, one that does the paiting, and then another that re-assembles. They actually do all of the body work for most of the new-car dealerships on Rt 44 and that's how I heard about them. They did a great job of trimming the aftermarket grill my insurance provided to fit the front of the car perfectly. I was so please with their work tha5t a couple months later when I got into an accident and all the work they did got ruined, I brought it straight back to them, even though I had moved out of state. They were even nice enough to take some touch up paint to some un-related nicks and dings they found around the car, so now my car looks better than it did when I bought it. (I bought it used). I only have a 2009 Mazda3, but I feel as though they treated my like the owner of a Mercedes.
Also, they put up with my mom, who was extremely rude to Jack when she came to pay for the original repair (she had hit my car in the driveway and was trying to pick apart their work to bring the bill down). They were very polite with her despite her rudeness and I was very impressed. read lessThe Silent G9/14/2013
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