Auto Body Shop &
Collision Repair Experts
Serving Raynham, Taunton, Middleboro, Bridgewater, Lakeville, the South Coast & South Shore
Choose the Repair Shop that Works For You
Our trained staff will manage the claim process for you and we will keep you informed along the way by:
- Scheduling your repair appointment
- Coordinating the towing of your vehicle
- Providing rental car assistance
- Managing your insurance claim
- Providing timely updates as to the status of your repair
With years of great service behind us, you can relax as our highly trained team works to put your vehicle back on the road again.
What you can expect from Total Care Accident Repair Service
After an accident, the last thing you want is any more surprises. To that end, Total Care Accident Repair can assure you a safe repair performed to manufacturer’s specifications by an I-CAR Platinum Level Technician in a shop with state-of-the-art equipment.
Where you might be surprised is with our service. You can expect a friendly, knowledgeable staff to manage your claim, answer your questions and keep you posted on the status of your repair. If that’s not enough, Total Care Accident Repair provides a lifetime written warranty, so you have peace of mind once you get your vehicle back
- Accident are always a negative situation to be in from police reports to dealing with insurance and everything else that comes with it...from the very first phone call with total care accident repair I felt the compassion and dedication to do right by the customer and make sure every interaction was pleasant and as smooth as possible. They paid attention to the details and did a very thorough tear down of my vehicle to ascertain the amount of damage done and what was needed to fix my vehicle. They coordinated efforts with insurance on my behalf when it came to getting what my vehicle needed. When my bronco was finished and waiting for me to pick it up, it was detailed and looked brand new. I would even go as far to say it drives better than it did before. A big thank you to the whole team there at Total Care Accident Repair. Great job!read moreread lessChristopher Moody11/10/2024
- Total care accident repair shop in Raynham was incredible to work with. They kept me informed constantly about costs, repairs, and anything else pertaining to fixing my car. They worked well with my insurance company and the appraisers. They told me approximately how long it was going to take to fix my car and when I could expect to have it back. I actually had it back three days before they had figured, so that was a definite plus. Working with Brian was a pleasure. He made, what to me was a horrible experience, easy. I recommend them highly.read moreread lessGinger Lawrence10/15/2024
- This place is amazing. They made my car look brand new after someone had hit it carelessly. Couldn’t even tell that anything that happened to it after I got it back. The staff was very informative and friendly. They kept in constant contact with me. I could not recommend this place more if you need a good place to take your vehicle to!read moreread lessPendragon10/15/2024
- I highly recommend! Brian made this process so easy. My Durango went in for a repair from a car accident but ended up being totaled. The insurance company offered me “x” and when I told Brian he had me covered! After pulling comps in the area and even printing them out for me…. I was able to show that to my insurance company. With that they gave me WAY more than the initial offer. From helping me with a rental car to helping me with the insurance company this place does it all. I appreciate the time they took to help me through this process.read moreread lessJessica Connolly8/15/2024I just had my vehicle repaired and I can say they did a great job. My car looks new again just like before the accident. They are friendly and keep you updated on the process of repairs. I was dealing with the insurance company of the driver that hit my vehicle and Total Care helped me with the process and the car rental as well. Great Service.read moreread lessGina Jaiman6/03/2024
- I just wanted to say thank you to the Total Care Autobody shop team. They took in my truck to repair damage to my truck by a stolen car. I keep my vehicles clean but when I picked up my truck it was spotless. They were very professional and took care of everything for me with the insurance company. Thank you and the truck came out awesome.read moreread lessEmiliano Tavares5/31/2024
- Very impressive work in a relatively short time. Brian from the care team was instrumental in staying in contact with me. I’ve never had such a dynamic service in terms of communication, ordering parts, and making sure that the job was done with the least amount of parts to keep the cost down for the customer. I would give 10 stars if I could.read moreread lessJustin Etter5/13/2024Excellent experience! This is the second time I've used Total Care for an accident repair. My daughter was involved in an accident so I didn't hesitate to have them repair her 2017 Subaru Outback. The service I received was just as good as the first time I used them for my Forester. They excel at customer service. Once I dropped of the car, they took care of everything needed to get my car repaired. They kept me updated on all developments. I can't say enough good things about their repair shop. I wouldn't hesitate to use them again and would highly recommend to anyone needing to have their Subaru repaired.read moreread lessJohn Botelho5/13/2024
- Recently had our 2023 KIA repaired from an auto accident, I will say the customer service was excellent keeping me informed. The repairs I can honestly say the car looks brand new and you would never know it was hit. I have family in the Auto Collision Business so how I was treated was exactly how you should be. Highly recommend Total Care Accident Repair.read moreread lessCheryl Glass2/21/2024
- I cannot say enough amazing things about this place. I had an accident on 12/9 in which my car was hit by a drunk driver while legally parked on a side street. As I have taken my cars to Mastria to be serviced, I contacted their collision line for guidance as I was having numerous issues with the at-fault insurance company. Pedro, Brian and Evelyn were my support system throughout this 4 week ordeal for a settlement. They set up the tow to pick it up and even contacted the insurance adjuster to have them cancel theirs. Pedro had also warned me that the adjuster would call me in an effort to convince me not to have it sent there. They made sure to communicate every single detail and update. They also gave me several moments to vent and offered sound advise on how to proceed. I highly recommend this place. They are very caring individuals who are personable and extremely knowledgeable with how to navigate difficult pathways when dealing with situations such as mine. Their pricing is very fair and they keep you informed every step of the way. I will definitely be recommending Total Care to anyone who needs any type of body work! I deeply appreciate each of you and cannot thank you enough.read moreread lessYvonne Parnther1/14/2024
- Friendly and professional. Pedro answered all my questions and concerns. Took care of all things insurance. Had a rental waiting for me for the time my car was being repaired. Kept me up to date on every step they were taking to fix my car. Couldn’t have had a more stress free experience during what can be stressful time. Can’t thank them enough!read moreread lessTyler Phelps12/01/2023They were such wonderful people all around. While progressive was dragging out the process and giving so much push back, the shop really gave me more insight and advice than I could have asked. They checked up on my constantly and not in a nagging way just simply checking on me. This shop exemplifies how people should treat each otherread moreread lessLeanne Young11/01/2023
- Amazing, professional service from start to finish. Your team made the entire experience so easy for me. They did a great job explaining each step of the process from drop off to pick up and kept me updated throughout the time they were working on my vehicle. I also appreciated that you did all the work to communicate with my insurance company and car rental company. I am very satisfied with the repairs. The bonus car wash / detailing was an unexpected surprise! It was nice to get in a beautifully clean and repaired vehicle- you gave me back my car in better condition than I left it, both inside and out! Top notch service! Thank you!read moreread lessAmy King11/01/2023I wish I could give them more stars!! No one wants to hire an auto body shop, but let me tell you these people really make the experience smooth and easy as can be, they arranged my tow, followed up with me every step of the way with weekly updates, used all oem parts, we’re done ahead of schedule and my truck looks better than it did the day it got hit. They completely detailed it inside and out, and the repair work is impossible to find, like it should be. Couldn’t be happier with their prompt professional service, I chose based on reviews, keep reading, everyone says the same about these folks, they’re as good as it gets!!!read moreread lessMike Varley11/01/2023
- This was my second visit to TCAR and the work is exceptional! I felt the communication for updates and follow through in the beginning were a bit lacking compared to my first experience but once Brian and Brett stepped in they were wonderful. My car looks brand new again and I highly recommend TCAR.read moreread lessTania Carosi9/29/2023
- Total care is top notch if your car needs repairs if your in an accident .. staff goes above and beyond to help you in every aspect from having car rental there when you drop your car off to be repaired to always keeping u informed on how long the process of repairing your car will take .. My car looks amazing and cannot tell it was in an accident looks brand new .. highly recommend them to anyone who needs repairs from an accidentread moreread lesskim mcclung9/06/2023
- “Total Care”…their name exemplifies the way they conduct business. These guys go above and beyond in customer satisfaction and experience and are experts at what they do. This is my third time working with Brian and team and I would never go anywhere else. I’ve dealt with other shops and never had anywhere near the service or results. Big or small they make you feel like you are their only customer and go out of their way to work with you. Great people, great results! Highly recommend!read moreread lessChris G8/06/2023Excellent service. They did a great job on my car and it looks great. Extremely happy and would highly recommend to anyone looking for auto body work being done for your car. Excellent customer service too. Brian and the other guys went above and beyond during the whole process and made it as easy and stress free that it can be. If I ever need auto body work again I will 100% be coming back here.read moreread lessdylan marten8/06/2023Brian and the staff at Total Care were a huge help in my truck repairs. They kept me updated at all times and dealt with my insurance which can be a headache. Most importantly when they returned my truck it was beautifully detailed. I’m very happy with the repairs and will go back if I ever have to, and will also recommend to my friends.read moreread lessMike Strazik7/01/2023
- The team at Total Care is extremely professional, patient, and kind. They informed me step-by-step of current issues and any issues that may arise. There is always someone readily available to answer any questions that you may have. Overall, I’ve had a pleasant experience with Total Care.read moreread lessMicole Baptiste7/01/2023The staff at Total Care Accident Repair were incredibly professional, friendly, and understanding. The work they did on my truck was nothing shy of perfection. My truck looked better leaving their shop than when I drove it off the lot brand new. I would give a 6 star review if I could.read moreread lessJoseph Hak7/01/2023
- I found Total Care to be very helpful in a stressful situation. They advised and guided me through the situation, communicating clearly and fully throughout in regards to what they were doing, waiting for, and expecting, calling to keep me posted regularly. While I hope to not need their services again anytime soon, I wouldn't hesitate to trust them with my vehicles if I do.read moreread lessEdward M6/06/2023Total Care staff made the repairs to my car after an accident. The quality of the work performed was unsurpassed. Every detail was handled with top quality labor and materials. The staff was courteous, kind and very helpful walking me through the total process to completion. Brian saved me money by supplying OEM parts even though the insurance only allowed for used or aftermarket parts. Everything about the process was a pleasure with the staff at Total Care. Definitely recommend them for anyone looking for collision repair and painting.read moreread lessPaul Vohnoutka6/06/2023Brian and team provided top notch customer service. My vehicle was in an automobile accident and had significant front end damage. Brian was super helpful with assisting with filing a claim with the insurance company and moving the claim along to get my vehicle back to me as soon as possible. I will definitely recommend Total Care Accident Repair to family and friends.read moreread lessWendy Silveira6/06/2023
- Absolute best service & people!! Evelyn was superb, friendly & fun. They took me in immediately, called & kept me totally informed about everything, also my car was ready even early than they anticipated. Excellent job. I have recommended them to friends & they received same great service. My husband went thru another company & he is so sorry. 4 months later, he is still waiting for it to even get a call back. Everyone is Top Notch!!! 10 stars!read moreread lessMary Jane Sirois6/06/2023I cannot express how thankful we are for Brian Bernard and the team at Total Care. My Fiance and I were in an accident on 495 and thankfully sent it here. Brian has gone above and beyond in guiding us on the process as neither of us are familiar with the accident process. Brian truly cared about our experience and provided us with materials that indicated the insurance company was offering us below average for our vehicle. Because of Brian and his help, we provided that information to the insurance company and were offered $3,000 more. He had our best interest and that is something rare... I will undoubtedly bring not only my vehicle exclusively here first, but I have also recommended it to everyone that experiences vehicle issues. Thank you, Brian!read moreread lessRyan Mara5/06/2023
- Excellent body work At! Cleaned and detailed the car when they were done! Very quick at ordering your parts!!They even handled my pick up and drop off for the rental right there at the Auto body shop I didn't have to do anything or any running around. It was unbelievable! I would tell anybody to go there! I had the car back within two weeksread moreread lessDave “Starchildace” whowantstoknow5/06/2023
- To say that these guys go "above and beyond" is truly an understatement. They do excellent autobody work however the level of professionalism and customer service that they provide is absolutely unheard of in this industry. Look no further - you've found your new shop...read moreread lessB2/06/2023
- Total Care provided excellent service and repair of our vehicle after a collision. We had an accident approximately 120 miles from our home and used Total Care for the repair. Their service and communication with us throughout the process was superb. It is worrisome to have this happen so far from our home and have to rely on someone over 100 miles away. However, they made the process easy and worked with our insurance carrier to complete the repairs as promised. We Highly recommend Total Care. Joan and Tim.read moreread lessTim Barnard2/06/2023
- Following an accident on 495 my car was towed to Total Care Accident Repair. The team there was more concerned about how I was doing than taking care of the car, giving me the feeling of a very caring environment. Once they knew I was okay then we started discussing the car. Jack was very knowledgeable not only about the repairs that would be needed for the car, which ended up being totaled, but also the process I would be going through with the insurance company. The team at Total Care Accident Repair was knowledgeable and caring, not a combination you find in many businesses in today’s world.read moreread lessGayle Quesnel9/27/2022
- From the very first phone call to picking up my car after my services were completed, this place is fantastic! Jack is amazing, and always willing to go the extra mile for great service. Could not recommend this place enough! Will definitely be telling friends and family, if they ever need work done.read moreread lessSummer Heath9/27/2022Total Care Accident Repair worked on my vehicle for the second time within three years due to someone hitting my vehicle. They are professional and courteous at all times in person and over the phone. They are located adjacent to the Mazda dealership in Raynham which is perfect. They did a complete and thorough diagnostic of my vehicle before starting any work which I appreciate and admire. Due to a delay in shipping of car parts they had my car for a little over one month. They provided weekly updates with me via phone calls. It was the personal care and attention I liked.There are so many nice things I could say about them but there are not enough hours in one day to accomplish this. I highly recommend them for your car care body work needs. Thank you- Romonaread moreread lessRomona S.8/27/2022
- I went to Total Care on Friday July 15th. To say they were amazing is a disservice. I had damage to my car that I was going to have to pay for out-of-pocket and was very stressed. The gentleman working with me took the time to listen to me and look at my car. Sad to say, I do not remember his name. At a time when many businesses would have taken advantage of the situation, Total Care Accident Repair went above and beyond for me. All I can say is thank you and I will recommend this company every chance I get. Thank you again for what you did for me. GDread moreread lessGerry DeSilvia8/03/2022Visited the shop after an accident, the competence and professionalism was on point. Brett updated me on details every single day, even little things as timeline of parts arrival. I have been singing how good you are to my family. You have a customer already. keep up the good job. Asante sana.read moreread lessRose Muhia8/03/2022
- I would highly recommend Total Care. They are extremely professional, friendly & thorough especially when explaing the process with dealing with my insurance company. They also took the time every few days to provide an update which I really appreciated.read moreread lessAngela Vasconcellos7/03/2022Jack, Brett, Brian and team were great. Very communicative throughout the process regarding pricing setting up the rental, providing updates on part back orders and dealing with insurance. Front end repairs came out great, looks good as new. Hope to never be back but would highly recommend.read moreread lessBrian McLeod6/03/2022
- These guys are amazing. Brian was super helpful and quick with getting back to me whenever I had a question and made the estimate up on the spot. They stayed within the estimate and the guys in the shop did an AMAZING job. The final product came out better than I expected, they fixed a few extra things that weren't originally foreseen, and stayed within the original estimate. From the office to the shop, everyone at Total Care was super kind and professional. I will 100% recommend them to anyone that needs auto body repairs!read moreread lessJessica Luna5/03/2022I had to get my vehicle repaired here and they were amazing. They were very responsive and extremely thorough. They were accommodating as well. My car looks brand new and I am so happy I chose to take it to be fixed there. No headaches and beautiful outcome. Highly recommend!read moreread lessEmma Oliveira5/03/2022
- We have used their services twice. First time the vehicle was repaired and the 2nd time it resulted in a total loss. Both times I could not have been happier with their service. 1st time the work was perfect I think the car was better then when we bought it. The second time their guidance through the process was exactly what we needed. We were able to avoid many mistakes and helped us to understand all the options we had. I will recommend this company to everyone I know who needs any auto body work done.read moreread lessMatt Taylor5/03/2022
- Overall, my experience with Total Care could not have been better! From their coordination with the insurance company and the appraiser, setting up the rental car to be there when I dropped off my car, excellent communication with updates on the repairs to high quality workmanship. I am thoroughly impressed by their service and quality. Don’t take your car anywhere else!read moreread lessMichael Kissane3/03/2022
- I brought my F250 work truck to Total Auto Care to have it fixed after an accident. I found them to be very thorough and I was given a time frame of when the work would be done. I received updates of the progress during the week. When I got the truck back the bodywork was flawless, like it never even happened. I would highly recommend Jack and his crew for your accident repair!read moreread lessPaul Quinn12/27/2021Jack and Brian were extremely professional, understanding and explained the whole process to me. It took longer, not due to them but my insurance, parts, etc. (like all of us are experiencing right now). I went to Total Care based on the reviews and I have to say I agree with all of them and will recommend them to anyone. Thank you gentlemen!read moreread lessBrandon Noble11/25/2021
- My car was badly Damaged and unfortunately, it's been a long process for the repair, ..Not that it matters because I was provided a rental since the accident was not my fault. I have to say, these guys have kept me informed Every Step Of the Process! I knew in the beginning it was going to be a process getting the car repaired, and like I stated, that was never a problem for me, but the Professionalism shown to me by the staff is nothing like I ever experienced before! Brian and Brett keep me in the loop and I appreciate that so much! I do not worry about my car being repaired properly! I will admit, because I didnt know these guys, I was a bit skeptical, but now.. I would recommend them to anyone who needs repair!read moreread lessCurtiss Carter10/09/2021
- Amazing experience! The work that the auto shop was impeccable. Customer service is was absolute satisfaction! Brett and Brian took very good care with a peace of mind of any updates on my car with ease. Highly recommend any in need of auto work! The state of Massachusetts should definitely change the labor rate for top notch skilled technicians. 5 🌟read moreread lessBeelinda Fox6/21/2021
- I recommend this place. Brian is very professional. He explained all the details before and after the work was done. Also the rest of the team very professional. They didn't hesitate to answer all my questions. Very happy with the work they performed.Services: Painting, Body & Trimread moreread lesscarlos rosado6/21/2021
- I was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of the way. They updated me and explained everything every step of the way. And most importantly, my car looks AMAZING. The staff is super friendly and very professional. I highly recommend this shop.read moreread lessJodi Martin6/04/2021I was rear ended. It was my first accident ever and I had no idea what I was doing, but they helped ever step of the way. They updated me and explained everything every step of the way. And most importantly, my car looks AMAZING. The staff is super friendly and very professional. I highly recommend this shop.Services: Painting, Body & Trimread moreread lessJodi Martin5/21/2021
- While I always refer to them when choosing a provider , I don’t often leave online reviews. Like most people, I guess, I only take the time if the service and quality was terrible or if they really knocked it out of the park. My experience with Total Care was definitely a home run. We chose them primarily because they were factory certified by our trucks manufacturer and given that the vehicle was less than a year old, we wanted the highest quality repair. Total Care delivered on their promise to make the truck look “awesome”. The repair, while not extensive, did involve cutting an entire large body panel off and replacing it. I was a little terrified that the truck would look like one of those cars we’ve all seen, where the color of one door or fender just isn’t quite perfect. Not this time. It’s flawless. No way to tell it was repaired at all. The job was completed earlier than promised, Brett called me every couple days with updates, and they took care of all the red tape with the insurer. If I had any criticism, it would be that I felt like their business model is to pad the bill a little to wring every dollar out of the insurance company by adding extra labor charges to the bill, or replacing moldings, hardware etc. that could be reused. $37 for a fuel cap. Insurance is a scam anyway so I’m glad to see someone benefit from the premiums I pay. I’d be angry if I was paying out of pocket and wasn’t responsible for only my deductible.read moreread lessSilas Fitzgerald5/01/2021
- Great group of people over here. I was in an accident where the person behind rear-ended me and had to get about 9k worth of work done. They were up front and on time with everything they said. I highly recommend them, it looks like nothing ever happened.read moreread lessPhillip Vaillancourt4/21/2021Great group of people over here. I was in an accident where the person behind rear-ended me and had to get about 9k worth of work done. They were up front and on time with everything they said. I highly recommend them, it looks like nothing ever happened.Service: Body & Trimread moreread lessPhillip Vaillancourt4/21/2021Initially I went to a couple body shops , searching for the right one where the truck is brand new and being lightly seasoned dealing with situations like this.Finally came across total car care , and immediately came off as professional and continued to do so thru the 3 wks they had my truck. Got it back and they did an excellent job , I did notice two things and the owners agreed to take care of it.Very shocked at this point. PROBABLY THE ONLY TRULY STAND UP SHOP IN THE STATE ! thank you again.read moreread lessJon4/05/2021
- Total Care indeed did take good care of me from day one of the drop off for vehicle body repair. They kept me informed of the entire process. They assisted with securing a rental car. They communicated optimally with my insurance claim agent. I’d highly recommend them!read moreread lessLisa Piscatelli4/05/2021
- So let me start off with that I’ve never been in an accident before and I ended up hitting a deer. Nothing too major but I had no idea where to even start. I did some research and Total Care seemed like the best option especially because they work with Mastria and that’s where I bought my car. I called and talked to Brett who literally took 10-15 minutes on the phone and explained every last detail of how it works and answered every one of my questions.I dropped my car off and again he walked me through everything. Walked around the car to go over it all and I was on my way. Some parts took awhile to come in (no fault of their own. Covid backed up everything) but Brett was always keeping me in the loop to the status of my car. When he said he thought it would be done, boom that exact day he called and said it was all set. Went there and again, he went through every single thing they did and why. They leave no stone unturned and I’ve honestly never had better customer service from ANYWHERE. Most importantly my car came out PERFECT. They fixed everything and looks like the day I bought it. I can not recommend Brett and the guys enough from Total Care. They guarantee their work for life and stand by their product. 5 stars in every aspect.read moreread lessDouglas Macedo2/04/2021I brought my F250 work truck to Total Auto Care tohave it fixed after an accident. I found them tobe very thorough and I was given a time frame ofwhen the work would be done. I received updatesof the progress during the week. When I got the truckback the bodywork was flawless, like it never even happened. I would highly recommend Jack and hiscrew for your accident repair!read moreread lessPaul Quinn2/04/2021
- These guys are Pros! Fully restored my 2017 Kia Sorento back to brand new condition after a fender bender. Absolutely beautiful work. Shop is clean organized and efficient. My car was ready a full 6 days early! Many thanks to Jack L. and Brett B. for their helpfulness and transparency with working with my Insurance Company. I would highly recommend Total Care Accident Repair for your Auto body repairs. They were friendly, helpful, and professional and ensure quality results.read moreread lessDavid Langlois12/02/2020
- I was very impressed with Total Care from the very first phone call I made. I was treated with kindness and respect. They were up front about how long the process would take. They did an amazing job on my car and the car was returned to me as promised. The entire staff was courteous and just a pleasure to work with. I would highly recommend them if you need auto body work for your car.read moreread lessMichelle Savas11/17/2020The people at Total Care were very professional, polite and helpful. We were in an accident and brought our van there for body work. Jack gave me a tour of the shop and explained how everything worked. Due to extra damage that was found our insurance company decided to total our van. Jack and the crew helped and guided us on what to do and say to make sure the insurance company didnt try and take advantage of us, which they were. Thanks to the caring and professional guidance we were able to get more than what insurance company was trying to offer. I absolutely recommend them for any work and their genuine care for their customers.read moreread lessMouhammed Awadallah10/06/2020I had a wonderful experience with Total Care Accident Repair. Brian was very attentive to what I needed fixed after a fender bender and went above and beyond to find parts within my budget. My car looks fantastic. You'd never know I was in an accident.He also took the time to explain each line item in my bill, in a professional and respectful manner. Some auto shops try to take advantage of people that they think won't understand what's required to keep a car running and repair them e (often targeting women) but that was the complete opposite of my experience with Total Care Accident Repair. Well done!!!read moreread lessKathleen Noonan8/24/2020
- Brian and his team here are amazing, easy to talk to and very transparent with all the steps throughout the experience. Updates were great and the work is flawless. Made my car look showroom ready again. Great to do business with. Hope I don't ever have to go back but if so, glad to work with them again.read moreread lessMarq S4/14/2020
- They did a great job repairing my car and kept me appraised of everything every step of the way and even finished slightly ahead of their original estimate. They completely dealt with the insurance company and the car rental for me making the whole process seamless.read moreread lessRobert Edwards4/14/2020
- This was my first time having to deal with a car accident and all of the repairs/insurance/rental components that it entails. The entire staff at Total Care couldn't have been any more helpful, knowledgeable, and accommodating. They walked me through the whole process, kept me posted with updates on the vehicle, even with detailed voicemails when I was not available. I would recommend Total Care to anyone looking for a quality business to help with collision repair.read moreread lessbrendan chambers3/14/2020
- I've now been through the accident-insurance-rental-repair cycle twice with Total Care and couldn't recommend them more. They make a painful experience become seamless. Their work appears flawless and their customer service/regular updates are just right. If you get whacked, let Total Care mend your wounds!read moreread lessJason FitzGerald11/14/2019
- I have been going to Total Care for a few years now and I will never go anywhere else. Not only is their work on cars terrific, but their customer service is outstanding as well. They take care of everything for you, so that your experience is as painless as possible. From dealing with your insurance company to finding you a rental car, they handle everything. They are in constant contact with you, so that you know what is being done to your car and when the job will be finished. I highly recommend Total Care to anyone who is looking to have work done on their vehicle.read moreread lessalyssa shea9/14/2019Professional service team! Great work and they thoroughly review everything with you. The step by step guidance, calls about the progression of the work being done and eta of finishing along with the mannerisms makes this place the go to for all you repair needs!read moreread lessLilli Shaw9/14/2019
- It took quite a while to get my car into the shop, but it was well worth the wait. My car's exterior looks just as it did before the accident and has been operating with no issue. I was impressed that it was returned with a cleaner interior than how I had left it. The staff were extremely communicative and polite throughout the entire repair process, and gave me a full review of the itemized costs upon pick up. I hope that I will not need their services again, but I would recommend their services to anyone.read moreread lessKayla Silva9/14/2019
- I had a very positive experience with Total Care Accident Repair! Personnel were friendly, helpful and professional in every way. The final effect was as good as new. They worked with the insurance company to provide me with a rental car so that the interruption to my life was greatly minimized. I would recommend them and will use them again, should the need arise!read moreread lessLoyal Jacob9/14/2019I was very impressed with the courtesy and professionalism of this repair shop. When I first arrived I wasn’t sure what to expect because I never had to go through this typ of situation. They took time to explain everything to me as well as constant phone calls keeping me updated on the status of the work being done on my car. When the work was completed on my car it looked just as nice as the day I originally purchased the car! If you didn’t know I had repair work done, you’d swear the car looked like brand new, like it just rolled out of the dealership! I was very impressed! Between the professionalism of the staff and the work that was performed I would highly recommend Total Care to anyone!read moreread lessSusan Hewitt9/14/2019
- My 4runner was rear ended in traffic and needed serious work, Jack and the crew at Total Car Care took care of everything from dealing with the insurance company to setting up a rental car. My experience could not have been better! The best way to describe their work is that you can not tell what was repaired and what came from the factory. The little rubber plug that goes in the hitch was damaged and they even thought to replace it! Their customer service is so far ahead of what I’ve received in other businesses , I just had to write this review so others can benefit.read moreread lessGreg Cady9/14/2019
- I recently retired and bought a brand new car to celebrate. 500 miles later ...WHAM... rear ended with an enormous amount of damage. Well I lost that lovin’ (my new car) feeling and thought I could not get it back. Total Care told me they could make it like it never happened and they sure did! I got that lovin’ feeling back. These guys are friendly, professional and honest. They are the best at what they do!read moreread lessSteve Harradon9/14/2019
- Total Care is the best auto body around! Quality of work is outstanding and customer service goes above and beyond. They deal with all insurance issues, communicate any issues/new findings in a timely manner and have answers on how to overcome them. I would highly recommend them.read moreread lessPaul Graham9/14/2019
- Their immediate attention to my needs was highly appreciated.Their operation is setup to handle any car rental needs. They handle all the insurance and adjuster interaction directly. They used high quality parts and paint materials. Their excellent workmanship is consistent with other work I had previously done by them.They did excellent warranty work.The vehicle was restored to its original like-new condition.They performed in a highly exemplary manner consistent with professional service and highest quality of work deserving of highest recommendations.My thanks to all the employees of Total Care.read moreread lessKENNETH LEANUES9/14/2019
- This place is the best. They go above and beyond to keep you informed with what is going on with your vehicle while in the shop. They're very knowledgeable and helpful with any questions I had about the process. I wouldn't trust anyone else with my vehicles. They care about their customers and doing what is right for their customers. I can't recommend this shop enough.read moreread lessBrandon McCullock9/14/2019
- Incredible service! I've had a few shops repair cars over the years and total care had my car towed to their shop in just under a few days, with extensive work done in very little time. They keep you posted at all stages as well, I never felt as if i had to go out of my way for an update. ***Bonus points! = my car came back detailed, which was much cleaner than i left it! Great job all around from the front desk to the body shop!read moreread lessJen needre9/14/2019
- The most magnificent word you can use when talking about body work is "painless". That's what these guys are. They're also professional and communicate any and all details. They took care of all my insurance company interactions and even my rental car. A+You don't want to experience extensive car damage but if it happens, Total Care is the place to call.read moreread lessJason Fitzgerald9/14/2018
- I can't give these guys enough praise. Unfortunately, I've had to bring 2 different vehicles for significant repairs. Both experiences were great. Hopefully you don't find yourself in a situation where you need a top notch body shop, but if you do... these guys are it. You won't be disappointed.read moreread lessMatt Wilson9/14/2018
- I got in an accident for the first time and wasn't sure where to take my car or how to deal with insurance. Luckily I heard about these guys and they literally took all matters in their hands. They made the whole process seamless and the end result was incredible! The staff is extremely professional, helpful and their mechanics are highly skilled. Five stars and beyond for these guys!read moreread lessNader Al-Haq9/14/2018
- I was rear ended with minimal damage in my new car and brought it here for repairs. From the first phone call they were amazing and genuinely cared about my damage and situation. I spoke on the phone mostly with Brett (or Brent, I'm sorry I cannot remember) and he was AWESOME. He was personable and very accommodating and helpful. They had the rental car delivered right to the shop and it was ready to go within 20 minutes of me being there and I was on my way. The car was ready a day before expected and the job they did on it was incredible. I received multiple phone calls with updates from Brett and from Brian on the cars status throughout the process. I will recommend this place to anyone looking for repairs big or small. They made the whole process VERY easy! Thank you guys 🙂read moreread lessErin Connolly9/14/2017AMAZING customer service, FAST service, and genuinely cared about my concern to keep costs down. I was truly, and gratefully surprised at how accommodating they were with scheduling, their straightforward assessment and approach to finding resolution for the car damage. COMPLETELY IMPRESSED!read moreread lessMeaghan Ferraz9/14/2017
- Total Care went above and beyond to make this unfortunate accident a painless experience. They provided great communication, quicker than expected repair time, and excellent work. I will definitely be a return customer, if unfortunately another accident were to occur.read moreread lessTara Wood9/14/2016
- These guys do a great job - exceeding my expectations every time we have had to have repairs done (unfortunately, this has been more times than I care to mention!). Plus, everyone I have referred there has been really happy with the quality of their work.read moreread lessBarbara Mancovsky9/14/2014Our insurance company wanted us to use one of their "preferred" repair shop, but the online chatter for that place was not very good. Then I found the reviews for Total Care Accident Repair and insisted I wanted to go to them, and the buzz online is all true. Jack Lamborghini and his staff could not have been nicer and are true professionals. They explain everything fully, offer you options, and kept us updated every other day as to where they stood with the repairs on our car. When we could not get there exactly before closing time, they stayed open later to accommodate us. If your insurance company says they cannot give a lifetime guarantee on their work, no worries, Total Care will stand by their work themselves. This place will blow you away with their all around customer service, you won't be disappointed!read moreread lessChris Kinniery9/14/2014
- This business is phenomenal! The friendliest and best service you could ask for. After having an accident I decided to use TCAR because my insurance company guaranteed their work and that I wouldn't have any additional cost if I did. The initial estimate was $1500. After taking it to TCAR they found $4300 worth of damage and repaired everything. They explained all the damage and gave a very detailed breakdown of the repair and costs. I would HIGHLY recommend them. They even gave me a ride back to my house after I dropped the car off. This is by far the most thorough, professional and friendliest repair shop I have ever come across.Do yourself a favor and use these guys the next time you need a repair.read moreread lessJeremy Motta9/14/2014I am so unbelievably impressed with Total Care Accident Repair, located in Raynham, MA. I wanted a free estimate on how much it would cost to do body work on a 1995 Isuzu Trooper. The rear quarter panel of the vehicle, including the gas cover, bumper, and rear lights were all in tough shape -- bent, banged in, jammed, broken, and/or hanging off due to an accident that occurred in New England’s last blizzard. I found Total Care via the google search engine and I initially chose it because it was nearby to where I lived. Now, however, I would choose it not just on that reason alone, but because of the honesty, professionalism, and quality of care I received.
In the middle of the night, I initially made contact with the business through their convenient website which allowed me to send them a message to describe my problem in order to schedule an appointment. To my pleasant surprise, I received a phone call from a friendly professional just hours later AND immediately after the business opened for the day. I honestly figured it would take a few days to get a call, especially during a holiday week, so I was really impressed by this. We reviewed the damage briefly over the phone and they were extremely flexible in scheduling the date and time for the appointment for my free estimate.
I arrived to the appointment late and no one there made me feel bad about that. They welcomed my 4 year-old daughter and I with smiles and even offered my daughter a juice box from their fridge (talk about catering to kids too!). My car was then assessed and I was informed that the cost to replace the damaged quarter panel would be over $4K and therefore, my car was totaled in that my car is probably not worth over $1K. Instead of trying to sell me on why I should get the repairs done, they instead tried to figure out a creative, practical solution to the problems at hand. For sure, these guys were experienced and talented in that they were able to think outside the box on each and every issue. Not only this, they immediately started working on these solutions and it was now near dusk and the business was almost closed for the day. Talk about great customer service!!! For example, one large problem I had was that the gas cover was so badly banged in that I could not get it open in order to get gas into the car. They immediately identified a solution and resolved this problem among several others. Since it was now dark, they asked if I could bring the car in the next day so that they could do a few more things to ensure that the car was functional and safe to drive.
As if I am not already delighted and beyond thrilled with their service, I was met with yet another surprise the next day in that after they put the finishing touches on their work, they did not ask for or want any money for ANY of the work they did on the car. It truly is unbelievable!!! I am still trying to figure out if I am in a good dream and have not woken up yet! Not only is this business both honest and responsive, they obviously have hearts and are more than generous. We could not be more appreciative of this given our financial situation. The father of my child was unemployed for a year and 1/2, just got a job in August, and just the day before my first appointment with Total Care, he got laid off. With the timing of all this and with the accident that just happened the weekend prior, we are so extremely thankful for this extremely generous gift.
If you are looking for an honest business who is looking out for your best interests and who you can completely trust, then you have found the right place. We are very impressed with the professionalism, responsiveness, integrity, high level of expertise, quality and timeliness of the work performed at Total Care -- and obviously the price could absolutely not be beaten. Thank you, thank you, thank you for superb service!!!!! You have gained a lifetime customer and we will be sure to refer you to my friends and family.read moreread lessCrystal Lyons9/14/2013 - I have gone to Total Care twice becasue they did a phenomenal job repaeiring my car the first time around. Originally, I had some minor damaged caused by a driveway incident. They did a great job on the repairs. I I had made it clear that I was very concerned about the quality of the work to performed. I am very meticulous about things like that. Call me a perfectionist. I had seen a lot of cars on the road that simply screamed "I've been painted". I didn't want that to be my car. I had a tri-coat white pearl paint job and didn't think that it would be possible to repair it properly. Brain assured me that due to their assembly line process all would be good. They actually take the car apart completely so that there are no tape lines, and no metal left un painted, which reduces the chance of corrosion later on. They have a small team for each portion of the repair. One gtoup that takes it apart, one that does mechanical repairs, one that does the paiting, and then another that re-assembles. They actually do all of the body work for most of the new-car dealerships on Rt 44 and that's how I heard about them. They did a great job of trimming the aftermarket grill my insurance provided to fit the front of the car perfectly. I was so please with their work tha5t a couple months later when I got into an accident and all the work they did got ruined, I brought it straight back to them, even though I had moved out of state. They were even nice enough to take some touch up paint to some un-related nicks and dings they found around the car, so now my car looks better than it did when I bought it. (I bought it used). I only have a 2009 Mazda3, but I feel as though they treated my like the owner of a Mercedes.
Also, they put up with my mom, who was extremely rude to Jack when she came to pay for the original repair (she had hit my car in the driveway and was trying to pick apart their work to bring the bill down). They were very polite with her despite her rudeness and I was very impressed.read moreread lessThe Silent G9/14/2013
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