“Considering how the accident happened, it’s a miracle no one was seriously hurt,” Angie said. The mother of three was involved in a multi-vehicle collision in Southeastern Massachusetts. “And the fact that my mini-van came through with only somewhat minor damage is another miracle.” She laughed. “Now, if I can get the car insurance company to do what they’re supposed to do and pay for the repairs I had done at the collision repair center, that will be another miracle.”
Car insurance companies are always happy to accept your premium payment, but when it comes time for them to be handing out money, it’s another story. Many car insurance companies have complicated claim procedures. One little mistake can lead to the payment of your claim being delayed or denied.
Some important things to know: your car insurance company doesn’t decide where you get your car repaired after an accident, you do. While some insurers maintain a network of preferred providers, it is always your choice where your car goes to be repaired.
Some car accident repair shops in Southeastern Massachusetts have special expertise in assisting customers with their car insurance claims. When you’ve never gone through the process before, having the assistance of a skilled professional with lots of experience is very helpful.
It is absolutely appropriate to ask the auto body repair shop you’re considering working with if they can help you with your insurance claim before deciding to do business with them. You should also ask if they can assist you with getting a rental car so you can continue to go to work and take care of your family while your car is in the shop. A third and equally vital question is how much experience the collision shop has with your particular make and model of car. The best car accident repair shops in Southeastern MA have their techs extensively trained and certified to ensure all repairs are done properly.